Call us: 888-337-2121
View Cart

50 Activities for Dealing With Difficult Discussions at Work

50DDAW-F22
FREE SHIPPING

Free ground shipping on U.S. orders.

businesstrainingmedia.com trustedmcafee secure
gray starsBe the first one to write a review

Teach employees how to be better and more confident communicators – in just a matter of minutes.

$195.00
Qty
FREE SHIPPING

Free ground shipping on U.S. orders over $395.00

mcafee secure
Share on Facebook Bookmark and Share

Additional information about50 Activities for Dealing With Difficult Discussions at Work

Author: Peter Garber

No one likes to have sensitive or tough discussions with employees, peers, clients, or anyone at work. But, when it’s time to have one, you must be prepared. That’s why 50 Activities for Dealing with Difficult Discussions at Work is such a valuable training tool. Teach employees how to be better and more confident communicators – in just a matter of minutes.

Each fully reproducible activity offers practice is a key skill related to handling difficult conversations including how to broach a touchy subject, stay on topic, handle one-sided and circular discussions, and much more. Included with each activity are step-by-step instructions on how to present the lesson and, in many cases, handouts participants can use as refreshers of the principles and concepts learned.

Highly interactive and engaging, the activities are organized into six parts for easy reference and use:

  • Beginning the Dialogue focuses on face-to-face and phone discussions, body talk, listening, building rapport and credibility.
  • Sensitive Discussions helps you pick the time and place, set the tone, and plan “eggshells” discussions.
  • Tough Discussions prepares you to deal with avoidance, shut-downs, emotions, and other difficult responses.
  • Discussion Connections describe the different types of work discussions and their purposes.
  • Next Discussions highlights the importance of committing to future dialogue.

Discussion Communication shows how words have different meanings and must be chosen carefully. You can use these activities as stand-alone lessons, ice breakers, part of another training program, or as a complete training program. There’s no better or faster way to help employees proactively face these inevitable challenges and deal with them whenever they occur.

Customer Reviews

Write a reviewNo reviews for this product.
Call us toll-free: 888-337-2121