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The ART of Customer Service (DVD)

The ART of Customer Service (DVD)

(DVD or Video Streaming) This video shows customer service from different points of view. In scripted segments, see how a waiter feels about his service abilities (he thinks he’s amazing), and how his customers feel about him (they’re not as enthusiastic).

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Additional information about: The ART of Customer Service (DVD)

This video shows customer service from different points of view. In scripted segments, see how a waiter feels about his service abilities (he thinks he’s amazing), and how his customers feel about him (they’re not as enthusiastic). Later, the waiter gets what he gives when he takes a trip to a dentist who’s not too good at service himself. These scenes are mixed with comments from real people who reveal what they look for when it comes to customer service. You’ll see an increase in customer satisfaction when you take the time to give customers your attention and your respect.

Duration: 10 minutes


Online Video Streaming Option:

  • 1 Year Access via Internet or Intranet
  • $4.25 per user 
  • Minimum order: $85.00
  • Streaming Set-Up Fee: 85.00 

Setting-Up Stream Video is Easy

We offer you easy and convenient ways to quickly get started streaming videos to learners in your organization

We offer two viewing options, you may view courses over our partner's Learning Management System (LMS) or you may use your organization's own LSM or intranet. Both options are provided at the same affordable pricing. 

  • Use our Partners Video-on-Demand LSM Platform - This options gives you the ability to view videos over our LMS without any technical involvement. We provide you with a Windows Media File and administrator password. Your employees long-on to view the video over the internet on their desktops or laptops. Your company's account administrator has access to notification and may have tracking tools to ensure your training program meets its goals. Most videos are followed by a short post-training quiz, to assess learner knowledge and retention.
  • Use Your Company's LMS IntranetPlatform - You can license our video content for use on your intranet or Learning Management System (LMS). With video streaming, you'll provide your employees with convenient access from their desktops, and on their schedules

Contact our support team for additional information and a quote today.


Video Streaming Option:

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Free Preview of: The ART of Customer Service Training DVD