Call us: 888-337-2121
View Cart

Handling Difficult Customers Training Videos

Youve-Got-Customers-0122

Customer Service: You’ve Got Customers

Video Steaming Also Available!

"You've Got Customers!" follows the trials of a young customer service provider in his first job. There he receives an education from a most unlikely team of teachers—a bowling team. From them, he learns six key customer service techniques which could be used in any business, anywhere.
Learn more...
WouldYouDoBusinessDVD

Would You Do Business With You?

For more than 20 years, Jane Handly has been highly sought-after as a speaker, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers.
Learn more...
mjmapes

Dealing With Challenging People

Are difficult people causing you stress? In this skill-building seminar, Mary Jane Mapes delivers a practical, refreshingly unique approach to dealing with challenging people more tactfully than ever before.
Learn more...
So-Help-Me-Employee-Ed-100022

Customer Service: So Help Me – Employee Edition

This program illustrates realistic customer service problems that can frustrate both customers and employees. The video provides solutions to these problems that satisfy everyone: the customer, the organization and the employee.
Learn more...
CustomerServiceFromHeartDVD

Customer Service from the Heart

In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more.
Learn more...
CustomerServiceStrategiesThatWork

Customer Service Strategies That Work

Your Company is Only as Good As Your Weakest Employee. Your employees and their customer service skills may be the only thing that differentiates you from the competition. Customers are more sophisticated and educated than ever before. That’s why it’s critically important to make sure employee skills are constantly updated to meet ever-rising customer expectations

Learn more...
IMG_17611

Adapting to Change

We will learn how to confront our resistance and fear of change. We will learn to concentrate on the benefits of change at work.
Learn more...
50DDAW-F22

50 Activities for Dealing With Difficult Discussions at Work

Teach employees how to be better and more confident communicators – in just a matter of minutes.

Learn more...

Share on Facebook
FREE SHIPPING

Free ground shipping on U.S. orders.

Subscribe to our free:HR Training eNewsletter
businesstrainingmedia.com trustedmcafee secure
Featured Customers
business training media customer logos