Online Communication Skills Courses

This Conflict Resolution in the Office training program discuss different types of conflict that you may encounter on the job, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control.

This 10-minute program defines bullying and abusive conduct, their impact on people and organizations, and their remedies. An advantage of this program is its clarification of the legal definition of bullying, an aspect of the topic that many people are unsure of.

An excellent guide to respect and professionalism in the workplace, the program both engages the viewer and effectively educates. Its a great tool to help achieve a happy, productive, and legally compliant workplace.

This 10-minute program defines Harassment, its impact on people and organizations, and its remedies. An advantage of this program is its coverage of the legal definitions of both Quid Pro Quo Harassment (with an expanded definition that includes more than Sexual Harassment) and Hostile Work Environment Harassment.