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 Meeting Openers & IcebreakersFree previews, government, education, consultant and non-profit discounts available on select DVD and video programs. Contact us for details.
 This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers. Bosses From Hell! Colleagues From Hell!
Communicators From Hell! Customer service from Hell! Customers from Hell! Free Preview
Employees From Hell!
Interviewers From Hell! Public Services from Hell! Salespeople from Hell! Teams from Hell! The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!
Experience the phenomenon of Ben Zander, world-renowned conductor of the Boston Philharmonic Orchestra, as he expressively teaches a new and improved style of leadership in the exciting video training program Leadership: an Art of Possibility. The new leaders job is to SPEAK POSSIBILITY. To speak possibility you do not need to be the top guy in the elegant suit. You can speak possibility from any position, in any group of people, anywhere in the world. This leader keeps a possibility alive until every person involved in the project is enrolled in it. As Ben often says, when you are conducting an orchestra it does not work to have just some of the players involved. A great performance arises out of everyone's passion. And a great performance stirs the soul, rearranges ones molecules, connects ones being to the being of others. This kind of leadership increases the resources of an institution immeasurably in terms of energy, flexibility, and speed of response to a fast-paced world. Key Learning Point:
Package Includes: A 27 minute DVD or VHS & Leader's Guide
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Produced - 2006
Free Online Preview (Change) Lou Holtz is recognized as one of the premier football coaches in NCAA history. During his extraordinary career, Lou inherited six losing football program all of which he transformed into winners. Lou's plan for success never failed to lead his teams to a bowl game within two years. While times and teams change, Lou has proven that this plan consistently leads to success. In 1988, Lou Holtz filmed Do Right an examination of the three values at the heart of his success. Shortly thereafter, Do Right became the best selling corporate film in America. In Do Right The Plan, Lou Holtz illustrates the way to apply these values to achieve individual and organizational success. Through trial and error, victory and defeat, every success begins with two things: a vision and a plan.
A plan consists of four key elements:
Lou Holtz illustrates how many of America's most influential leaders nurtured success by focusing on these key elements, including former New York City Mayor Rudy Giuliani, Super Bowl Champion Jerome Bettis, and Civil Rights Leader Martin Luther King Jr. Do Right The Plan teaches audiences how to develop the vision and the plan essential to achieving their goals. Along with the enduring values illustrated in Do Right, the message of Do Right The Plan guides individuals, organizations and teams to consistent and lasting success. Length: 35 minutes
Ben Zander, Conductor of the Boston Philharmonic Orchestra - Every Human being is brought into the world Radiating Possibility. The trick is to keep that song going. You know how when you are listening to music you love, or when you are dancing, the worries and apprehensions of the day melt away and you feel part of something larger than yourself? There is a reason for this. Music touches our emotions and reaches us on a visceral level. It quickens our pace, sets our feet tapping and calls us to dance. Music draws us into a universal experience where we feel connected to all human beings. This is called transformation. What if there was a way to step into that experience of aliveness and connection on an everyday basis? How powerful it might be to leave behind the anxiety and pressure that are part of the competitive mindset, and connect with others through their dreams and visions! Ben Zander, conductor of the Boston Philharmonic with his partner, executive coach and author Roz Zander, are world-renowned speakers and teachers of the practices of possibility. In this moving program, Ben and his wife Rosamund expressively coach employees to accelerate their pace of interaction, have courage in the face of fear, and enter the dance. Key Learning Points:
Includes: A 17 minute DVD or VHS & Leader's Guide
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 Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music. Life’s Lessons: Leadership inspires us all to let out the leader inside! Motivational and educational, this program helps us all see the leaders we can be, and how we can help others to do their absolute best in any organization Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs. Program Includes: A 3 minute DVD or VHS Video, (includes Full program with music and narration, Music only (no narration) & Continuous play options.
Featuring John Cleese
Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results. Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way. John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions. Learning Objectives:
Suggested Uses:
Includes: 31 minute videocassette and Leader's Guide. *Also available in French and Spanish
 Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music. Life’s Lessons: Motivation encourages people to do their best, work to their fullest potential and achieve greatness within themselves. This motivational short program is a wonderful way to help inspire any organization. Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.
Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.
 This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop a thought process that are creative, accurate, and assumption-free.
 Available in English and Spanish If you could purchase just one customer service training program, this would be it. It's a 10-minute gem that's easily adaptable to current training programs. It's also an ideal training tool around which an entire training program can be developed. Either way you'll have unforgettable customer service training at your disposal. The 3rd Edition has also been expanded to include Meeting Opener and Meeting Closer segments that emphasize the message of Customer Service at it's best.
Program Contents: A 16 minute VHS or DVD with Opener and Closer segments, Leader's Guide, Follow-up Activity Pack, 10 Reminder Cards.
Online Training Option:
 This course is also available for online training, see details below. Ethics 4 Everyone beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues. Discover what some of the world's most respected public and private sector concerns have learned about long-term organizational viability. Ethics 4 Everyone teaches viewers:
Program Contents: A 15 minute DVD or video, Leader's guide, PowerPoint Presentation on CD-ROM, 10 Participant Workbooks, 10 Copies of the book "Ethics 4 Everyone" and 10 Reminder Cards Online Training Option: This program is also available for online training - click here for details
 Free Online Preview (Attitude) Do Right II is the follow-up to the best selling motivational video Do Right. In Do Right II, Lou Holtz focuses on the importance of teamwork, the cornerstone of every individual and organizational success. Lou Holtz discusses the four fundamental factors at the heart of every successful team or organization:
Lou Holtz inspires listeners with a sense of teamwork, commitment to excellence, organizational loyalty, and personal dedication. Filmed in 1991, Do Right II continues to instill pride and dedication in executives, employees, students and athletes. Includes: 35 minute DVD or video
 Best-Seller Your business is not what you sell, it's who you serve. Meet Bob Farrell, founder of Farrell's Ice Cream Parlor and Restaurant, as he serves up the most important aspect of any service business taking care of the customer. We're all in the same business, the people business. Our job is to make customers happy. What's the best way to do that? By giving out pickles. Pickles are those special or extra things you do to make people happy. The trick is figuring out what your customers want and then making sure they get it. That's the pickle. Make sure your employees have the scoop on effective customer service with this fun, lighthearted and highly effective training tool. Viewers will learn what it takes to foster and maintain customer loyalty. Participants will learn to:
 Customer Favorite! Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties. The games are based on current trends in the world of training, so they're sure to be a relevant accompaniment to your current training programs on team building, diversity issues, leadership, change, and more! Training Methods
Topics Include
 The program is a fun, entertaining way to start any meeting. After a short ride on the #27 with Reggie, your people will be ready to work with you to explore creating a SMILE! culture in your company or organization. The SMILE! customer service training program offers a complete package to help you facilitate a training session around the topics of:
The SMILE! training package includes:
Best-Seller Featuring John Cleese
Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results. Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way. John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions. Learning Objectives:
Suggested Uses:
Includes: 31 minute videocassette and Leader's Guide.
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