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20 Training Workshops for Customer Service (Vol. 2) - Download

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Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops. Each workshop includes detailed trainers notes, transparency masters, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!
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Additional information about 20 Training Workshops for Customer Service (Vol. 2) - Download

Activity Binder

Enhance your company's customer support at within your organization with this volume of twenty ready-to-use training workshop. This workshop includes detailed trainer's notes, transparency masters, and participant handouts. The materials included in the workshop is fully reproducible.

    Training Objectives
  • Develop a cohesive customer service policy
  • Identify service improvement opportunities
  • Measure customer service effectiveness

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