The Dealing with Conflict Trainers Kit is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Leader’s Guide and the Dealing with Conflict DVD. Use the complete program to deliver from 2 hours to a full day conflict workshop. Or if you prefer, choose only those products you wish and easily integrate them into most existing training programs.
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Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. The Dealing with Conflict Instrument (DWCI) will help change this by encouraging conflicting parties to shift to a more collaborative style in order to find and pursue shared interests, creating a win/win outcome.
The Dealing with Conflict Instrument presents five conflict-handling styles. The five styles; accommodate, avoid, compromise, compete, and collaborate, encompass all the effective ways of dealing with conflict.
By completing the Dealing with Conflict Instrument-Self, participants will learn about their own natural style tendencies, while the information gathered from the DWCI 360-Degree Feedback set will give them insight into how they are perceived by others when resolving conflicts. The combined results of these assessments indicate which styles of conflict resolution need the most improvement.
Participants will explore the characteristics of each conflict-handling style which will help them develop greater style flexibility. In order to decide which style is best in a given situation, they will learn to dissect situations, using Conflict Situation Analysis.
DWCI is a significant improvement over conventional conflict assessments. It shortens usage time, produces clearer and more user-friendly results, and includes helpful support material. DWCI is compatible with most existing training programs and is the easiest way to update assessment materials.
This exceptional Conflict package is just $395, ---- You save $230.00
• 10 Dealing with Conflict Online assessments
• 10 Dealing with Conflict Participant Coursebooks
• Dealing with Conflict Leaders Guide
• Dealing with Conflict DVD package
The Dealing with Conflict Instrument presents five conflict styles –accommodate, avoid, compromise, compete and collaborate. By completing the DCI, you will learn about your own natural style tendencies while adding 360-degree feedback can provide insight into how you are perceived by others when resolving conflicts. The combined results can provide clear direction on which styles of conflict resolution need the most improvement. Learn how to dissect conflict situations using conflict analysis and decide which style is best for any given situation, thus greatly improving the chances of a successful resolution.
Most of us are less skilled at handling conflict than we should be. The Dealing with Conflict family of products will enable any trainer to deliver a professional conflict workshop that will develop interpersonal conflict management skills emphasizing a collaborative or problem solving style that reduces conflict and improves working relationships.
What are you doing as a trainer or manager to deal with productivity killing conflict?
Use the DCI family of products to: