Free ground shipping on U.S. orders over $395.00
Today there is a growing body of science in the field of Emotional Intelligence (EI), indicating that proper understanding and use of emotions can help us be more effective workers and better communicators.
This program provides an excellent introduction/overview of this topic and includes commentary from EI experts Daniel Goleman, Peter Salovey and others.
Viewers see organizations such as Kaiser Permanente, State Street Bank and Nichols Aluminum where training in EI is being used to help employees create better, more productive working relationships. Through interviews with various employees, participants will see how EI competencies can be combined with other knowledge and technical capabilities to increase one's overall effectiveness on the job.
Through the video and workshop, participants will learn the five EI competencies:
Viewers will come away with specific areas of improvement to focus on, and a structured step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever their industry or field.