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Front Line Guide Series - Download

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The Front Line Guide Series is a “no nonsense” collection of five short guide books designed for the needs of new supervisors and supervisor candidates who need to quickly become grounded in practical competency areas that are crucial for managing others.

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The Front Line Guide Series is a “no nonsense” collection of five short guide books designed for the needs of new supervisors and supervisor candidates who need to quickly become grounded in practical competency areas that are crucial for managing others.

All five guides include quizzes, checklists and short exercises to reinforce key principles so they can be put into action  on the job. These techniques are used in more than 200 hundred organizations including the US military, Fortune 500 organizations, state and local governments, and by self-employed individuals as well. If you need to quickly reference and grasp key management ideas and techniques this series is a must have.

Seven Chapters in The Front line Guide to Communicating with Employees covers:

 

  • Communicate your commitment, authority and leadership
  • Establish good two-way communication
  • Deal with negative attitudes
  • Overcome the challenges to listening well
  • Be clear about your messages
  • Avoid being defensive
  • Identify problems
  • Find a workable middle ground

 

Eight chapters, in The Front Line Guide to Mastering the Manager’s Job covers:

 

  • Overcome fear in the workplace
  • Work with others
  • Set goals and standards
  • Plan work and schedule resources
  • Manage Time and prioritize

 

13 chapters in The Front Line Guide to Creating a Winning Management Style covers:

 

  • Give fast and targeted feedback
  • Become more accessible to others
  • Treat employees like adults
  • Build self-esteem and self-respect in every conversation with employees
  • Re-define roles and responsibilities so every employee can succeed

 

11 chapters in The Front Line Guide to  Building High Performance Teams covers:

 

  • Develop leaders in your teams
  • Release human potential for profit
  • Build a high-performance team
  • Appraise people and performance
  • Get rid of non-performers
  • Train, coach, discipline and counsel

 

Eight Chapters in The Front Line Guide to Thinking Clearly covers:

 

  • Improve how you learn and see
  • Develop your thinking ability
  • Overcome personal challenges associated with thinking clearly
  • Think clearly and analytically
  • Identify and solve problems
  • Make decisions and weigh risks
  • Teach thinking skills to your staff

 

 

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