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Bridging the Communication Divide - Complete Game Kit

Take your audience on an exciting learning adventure with Bridging the Communication Divide! This hands-on experiential game explores the impact personality style has on everyday interactions and then offers a simple communication style model individuals can use to make immediate improvements to their communication skills.
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Coaching Achievement Facilitator Kit

Coaching Achievement helps managers and leaders to become effective on-the-job coaches. This one-day program enhances their skills at developing and maintaining effective coaching relationships in order to improve the performance and growth of others.
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Influencing With Assertive Communication Facilitator Kit

Through Influencing with Assertive Communication, individuals learn what it takes to express themselves directly and honestly, while acknowledging and respecting the rights of others. Each kit contains a comprehensive Facilitator Guide, plus enough reusable Facilitator support materials to train up to 25 participants at one time. Participant Guides are sold separately.
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Working Through Organizational Change - Facilitator Kit

While understanding the need for organizational change is critical, it is also vital that we recognize how we respond to change as individuals so that we can manage ourselves – and show others how to benefit from its positive effects. Working Through Organizational Change is a one-day program designed to help individuals polish their skills at coping with and handling a variety of organizational changes.

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Negotiating Style Profile - Starter Kit

Everybody negotiates. And whether people are striving to hit their monthly sales quota, campaigning for a deadline extension, or pitching ideas to a team, the same principles apply. Theres more to effective negotiating than the outcome alone. In fact, building productive relationships is equally important. Skillful negotiators know this is the key to their success - and its what sets them apart from the rest.
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20 Reproducible Customer Service Workshops (Vol. 1) Download

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops.
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20 Reproducible Workshops for Listening Skills (Download)

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
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50 Activities for Achieving Change- Download

A complete selection of training activities for teaching others the process of accepting change, demonstrating the need for change, reducing conflict, improving communication skills and more.
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50 Activities for Conflict Resolution - Download

50 Activities for Conflict Resolution (PDF Download)
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This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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50 Activities for Developing Leaders Vol. II - Download

Best-Seller By Lois B. Hart, Ed.D. (2003)

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus o

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Black Bear - Starter Kit

Everything you need to get started with Black Bear, including a comprehensive facilitator guide and six print self assessments. Additional self assessments may be purchased separately.
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Building the Team Workshop Series

This workshop helps managers develop the necessary skills for appraising people and performance, disciplining and counseling employees, training, coaching, and delegating.
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California Sexual Harassment Training Workshop

New Workshop Enables Compliance with California's Sexual Harassment Training Law

As of 2005, all employers in California with 50 or more employees are legally mandated to provide their managers and supervisors with at least two hours of sexual harassment training.

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Career Intake and Counseling Package

This package is ideal for programs that provide services to individuals who need assistance achieving and maintaining sustainable employment.

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Coaching for Results Workshop

This comprehensive new training program takes the approach that coaching is a series of skills to be mastered. The 12 skill modules can be facilitated individually or grouped in a flexible one day or two and a half day workshop.
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Communication Effectiveness Profile Facilitator's Guide

Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others.

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Compendium of Icebreakers Volume 2 Connections: 125 Activities for Faultless Training - Binder/Book

Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers.

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Conflict Strategies Inventory 3ed - Starter Kit

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.
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Creating a Shared Team Purpose Courseware

Creating a Shared Team Purpose is a 2 1/2 hour workshop during which a new or existing work group creates a team mission and establishes team values that will be used later to assist in decision making and conflict resolution
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Cross-Cultural Adaptability Inventory - Starter Kit

The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.
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Cross-Cultural Adaptability Inventory ONLINE - Group Registration

The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.
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Dealing With Conflict Trainer's Kit

The Dealing with Conflict Trainers Kit is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Leader’s Guide and the Dealing with Conflict DVD. Use the complete program to deliver from 2 hours to a full day conflict workshop. Or if you prefer, choose only those products you wish and easily integrate them into most existing training programs.

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Defeating Unconscious Bias: 5 Strategies (Diversity Video)

The Defeating Unconscious Bias video uses these realistic vignettes to show the impact of unconscious bias in the workplace and teaches five practical and memorable tools people can use to counter their own unconscious biases.
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Documenting Employee Performance Workshop

Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues from the identification of the issues all the way through resolution.

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Emotional Intelligence Style Trainer's Kit

The Complete Emotional Intelligence Styles Trainers Kit provides pre and post training reference materials, skill building resources and all the materials needed to facilitate a complete training workshop on this new skill area.
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