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Assessment Tools for Employees

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Cross-Cultural Adaptability Inventory - Starter Kit

The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.
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The Managerial Assessment of Proficiency

MAP is a video episode driven, competency based assessment that provides participants an objective rating of proficiency in 12 fundamental managerial competencies and important information on 10 styles and values.
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Life Skills Inventory (Pack of 25)

Life skills are the skills individuals rely on to manage their personal relationships and career development. The effective use of daily life skills can help individuals live a better quality of life, accomplish their dreams and ambitions, and live to their full capacity.
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Staying Focused Customizable Course

This program is appropriate for any business professionals who must confront change at the individual, department, or organizational level. It often seems as if the only thing you can count on in today’s work environment is that things will change.

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50 Activities for Achieving Excellent Customer Service - Electronic Delivery

Increase the creativity and skill level of customer service representatives, Demonstrate what excellent customer service is, Provide insights and practice to improve customer service, Develop your own organizations bank of customer service learning situations
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Leading Others Through Change Customizable Course

Using a 10-step process as its basis, this program takes participants through the three phases and identifies techniques for ensuring that the change is not only a success, but that it becomes a lasting part of the culture.
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Management Styles Questionnaire Facilitator's Guide

The Facilitators Guide provides a trainers outline for leading participants though scoring and/or interpreting the results of the Management Styles Questionnaire. There is a workshop outline, and extensive information to optimize the use of styles with 12 important management competencies.
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Working Through Organizational Change - Facilitator Kit

While understanding the need for organizational change is critical, it is also vital that we recognize how we respond to change as individuals so that we can manage ourselves – and show others how to benefit from its positive effects. Working Through Organizational Change is a one-day program designed to help individuals polish their skills at coping with and handling a variety of organizational changes.

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Problem Solving Tools and Techniques Courseware

Problem Solving Tools and Techniques is a comprehensive two-day workshop that builds problem solving ability in any professional by providing conceptual mastery of a set of tools. Participants work cooperatively to structure and solve problems using a series of proven methods.
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What Do You Say?-5 Pack

This self-assessment helps identify your communication style. By selecting the responses that indicate how you are most likely to reply in 12 different situations, you will gain insight into your style of influencing others. You will learn that your responses either more theory X (Parent) or Theory Y (Adult), and what this implies about how people can be motivated.
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Insight Inventory Form B: Understanding Yourself & Others- 5 Pack

In just 30 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

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Accountability at Work: Creating a Culture of Ownership and Responsibility (Customizable Course)

The benefits to fostering a culture of accountability are not far-fetched. Most organizations are well aware of the end-result – high levels of employee commitment, participation, satisfaction and overall company morale just to name a few.

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Generational Styles Assessment Facilitator's Guide

Chances are, you’ve struggled with someone older—or younger—who just doesn’t see things your way. This assessment will help you understand the differences between the generations and identify ways to “flex” your own behavior to better work with or manage people of all ages.

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Why We Struggle with Tough Decisions Customizable Course

This course will enhance your confidence and skill at making -- and implementing -- tough decisions, allowing you to increase your value to your organization and actively contribute to its success.
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The Ethical Type Indicator - Package of 5

The Ethical Type Indicator will enable you to discover the answers to critical questions about your ethical style. This self-scoring personal assessment instrument measures the extent to which you prefer and use six ethical philosophies when confronted with an ethical dilemma.
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Talk Like a Leader Customizable Course

Talk Like a Leader: What Every Leader Needs to Hear is a half-day classroom training program that cuts through the noise to focus on four key areas of leadership communication: Vision, Competence, Relationships, and Support. An interactive workshop chock-full of activities, action planning exercises, and takeaway resources, Talk Like a Leader is the learning experience that empowers leaders with the skills and confidence to encourage enthusiasm, increase productivity, minimize miscommunication, and improve working relationships.
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Team Metrics: Resources for Measuring and Improving Team

Team Metrics contains a collection of tried-and-tested metrics that provide a valid framework for assessing the key areas of teamwork effectiveness. The book also provides suggested next steps so you can build on strengths and remove barriers - whether you are a team leader, team member, facilitator, consultant or advisor.
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Twenty Reproducible Assessment Instruments

The twenty assessments in this collection are divided into four sections. The first , Personal Assessment, contains seven instruments to help individuals learn about themselves in order to more effectively acquire new competencies and meet the challenge of change.
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Becoming A Customer Service Star - Facilitator Set

Today's customers want service that is faster, better, cheaper. But how do you know if your organization is prepared to meet that challenge? Can you say (with confidence) that your organization's customer service is exceptional? Do employees know the difference between internal and external customer service? These skills are what set extraordinary companies apart from the rest. That's why a customer service assessment is one of the best investments you can make.
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The Creative Profile: How to Assess the Creative Potential/Capacity of Your Organization - Book

Every organization is full of creative, talented people. And you donít have to be a DaVinci to unleash their creative spirit and add value to your bottom line. With The Creative Profile, you have a proven tool that will make it easy.
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Towards Human Emergence (DVD)

Toward Human Emergence is a helpful and positive analysis from a behavioral science viewpoint of various stages in our long journey from hunter-gathers and agriculturalists, to industrialists and knowledge workers.
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Session Builders Series 100: 60 Exercises for Management & Supervisory Training

Session Builders Series 101 is a 2 Volume set of 60 Activities. It covers over 20 of the most important management and supervisory skills, from active listening to time management.With more than 200 exercise options and variations you will always have a choice of realistic, easy-to-use designs that will add “something extra” to your training programs.

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Assertiveness Style Profile Facilitator's Guide

The Assertiveness Profile reveals an individual's use of four distinct assertiveness styles. Full interpretation and explanatory notes are also included for personal action planning and improvement.
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Leadership Effectiveness Workshop

This 2-day, interactive workshop on Leadership Effectiveness has been designed to help an organization develop the leadership skills of its workforce. The competencies developed include the 8 core competencies assessed by the Leadership Effectiveness Profile: Contextual Thinking, Creative Assimilation, People Enablement, Reciprocal Communication, Directional Clarity, Change Orchestration, Driving Persistence and Emotional Intelligence.
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Emotional Intelligence Style Trainer's Kit

The Complete Emotional Intelligence Styles Trainers Kit provides pre and post training reference materials, skill building resources and all the materials needed to facilitate a complete training workshop on this new skill area.
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