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Assessment Tools for Employees

Business Training Media's assessment training tools for employees are an essential tool for organizations to help their employees develop the skills and knowledge needed to assess and evaluate situations and make informed decisions.

Competent Supervisors Questionnaire Facilitators Guide

Today’s supervisors face far greater challenges than any of their predecessors. The good news is that they need master only five basic skills to excel in their roles and progress to higher levels of responsibility.

CMAK-F11

Complete Management Skills Assessment Kit

12 fully reproducible assessments with facilitator notes, scoring instructions, theory, and overhead masters. Assessments for change agent style, change leader audit, consultant skills, senior manager skills, influencing, motivation audit, stress audit, trainers skills and more.

Complete Mentoring Program - Video

By transitioning managers into mentors, an organization can build a credible succession strategy founded on a basis of inclusion, self-improvement, and organization loyalty. The Complete Mentoring Program provides all the tools needed to gain needed talent by establishing a system that nourishes high performance employees, who will also will help develop the next generation of top performers. Individual components of The Complete Mentoring Program make it easy to breath new life and improved effectiveness into an existing mentoring program.

2401E1KT

Creating Team Synergy Participant Guide

Team synergy. It's a phenomenon that occurs when a team achieves greater results than each individual's performance. Winning sports teams, well-rehearsed orchestras, and synchronized surgical units all know the meaning. And with Creating Team Synergy, you can help your teams experience it too. This fast-paced, action-oriented program shows participants how teams evolve through five stages of team effectiveness, from immature to synergistic. Teams leave the session knowing their current level of development - and have a plan for reaching maximum performance.

Creativity / Innovation Effectiveness Profile- 5 Pack

The assessment booklet includes interpretation of low and high scores, actions for low scorers and development planning forms to help individuals reach their creative potential.

diverstiy training kit

Cultural and Diversity Awareness Facilitators Guide Kit

The Cultural Diversity and Awareness Profile will help individuals understand how much awareness and commitment exists towards the diversity of individuals and different backgrounds in their organization.

Customer Service Best Practices - Book

This practical new resource book includes 38 carefully chosen articles, training tools, case studies and job aids that you can use to positively impact your customer service through training, benchmarking, and new processes.

Customer Service Commitment Profile Facilitator's Guide

The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer. The level of service excellence they offer and that is offered by the organization as a whole are assessed.

SSPR-F-2020

Customer Service Skills Profile 5-Pack

This easy-to-use assessment solves one of your biggest headaches in customer service - ensuring consistency in your staff's performance.

Customer Service Skills Profile Leader's Guide

This easy-to-use assessment solves one of your biggest headaches in customer service - ensuring consistency in your staff's performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on - and the motivation to acquire all the skills of an all-around good customer service giver.

50 Activities for Developing Counseling Skills in Managers

Comes complete with learning objectives, facilitator guidance, and reproducible materials.

Discovering Operational Discipline: Facilitators

This workshop explores the 15 characteristics that we should seek during any interaction with others. The workshop introduces the synergistic relationships between business excellence, operating excellence, and operational discipline for an organization.

50 Activities for Developing People Skills

Learn to improve interpersonal skills, enhance management performance, create effective teams, and improve communication within your organization.

diverstiy training Kit

Diversity and Cultural Awareness Facilitator's Guide Kit

The Diversity and Cultural Awareness Profile will help individuals understand how much awareness and commitment exists towards the diversity of individuals and different backgrounds in their organization.

rbweis_1sss

Emotional Intelligence Skills Assessment (EISA) Paper Assessment 5-Pack

Companion product for Emotional Intelligence Skills Assessment Facilitator Set

Emotional Intelligence Style Profile - 5 Pack (EINT)

This 32 item, self scoring assessment will identify your most pronounced natural tendency to be Reflective, Conceptual, Organized, or Empathetic. After you understand your own predisposition you are better able to learn the behaviors needed to fully use all four emotional styles in the appropriate circumstances.

EINT-F33

Emotional Intelligence Style Trainer's Kit

The Complete Emotional Intelligence Styles Trainers Kit provides pre and post training reference materials, skill building resources and all the materials needed to facilitate a complete training workshop on this new skill area.

Engaged Manager Index

This assessment begins with a self-assessment by each manager and then enables comparison of that self-assessment with evaluations completed by co-workers that can include any or all of the following: the manager’s direct reports, dotted-line reports, supervisor(s), and peers.

Ethical Type Indicator - Leaders Guide

This Training Manual explains how to use The Ethical Type Indicator with The Seminar on Ethical Reasoning - an experiential workshop in which participants discover, examine and explore their ethical values and inner ethical constitution.

EXCEL - Managing to EXCEL - 12 Workshop Series

Excel is a collection of 12 half-day off-the-shelf workshops, each dedicated to the development of a single critical competency. Each workshop is detailed below.

Facilitators Tool Kit

This collection of fully reproducible activities and techniques will benefit training specialists, supervisors, managers, team leaders and anyone else whose job success depends on the results produced by groups.

Flex Style Negotiating - Instructor's Manual

This Instructors Manual enables a trainer to deliver a one-day workshop scoring, interpreting and training with the Flex Style Negotiating instrument. There are experiential activities for exploring conflict and managing anger as well as negotiation role-plays.

Flex Style Negotiating - Other Assessment 5-Pack

Each Flex Style Negotiating Other set has 3 assessments to be completed by other observers. Use the "Other" sets to use Flex Style Negotiating in 360-degree feedback format. Each 5-pack contains 15 "Other" assessments.

Flex Style Negotiating - Self Assessment: Self 5-Pack

Flex Style Negotiating uses a situational model where participants learn their natural tendencies and are taught to diagnose a situation and adapt their negotiation strategy/style appropriately to the circumstances.

GSA

Generational Style Assessment 5-Pack

This 32 item, self scoring assessment helps participants understand the differences between generations and identify ways to “flex” their own behavior to work more effectively with or manage people of all ages.

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