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Assisted Living Policy and Procedure Manual


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Your resident care policies and procedures form the basis of a successful community where care and services are of the highest quality. Build a successful foundation with our Assisted Living Policy and Procedure Manual.

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Additional information about Assisted Living Policy and Procedure Manual

The new updated version of our Policy and Procedure Manual was written, updated, and field-tested by experienced assisted living and residential care professionals. With policies on assessments, resident care, emergencies, and much more, our manual is perfect for both large assisted living communities and independent residential care providers.

This comprehensive 163 page manual is organized into major sections to make finding policies faster and easier. Below you will find an overview of the major sections.

General Policies
Personal Property/Theft and Loss
Abuse, Fraud, and Wrongdoing
Personal Care Attendants
Home Health Agencies
Motorized Mobility Devices
Resident Transportation
Resident Independent Departure Assessment
Personal Rights
Corporal Punishment and Restraints

Resident Care
Basic Care Services
Use of Assistive Devices and Ambulatory Aids
Hygiene and Grooming
Sleep and Rest
Nutrition and Weights
Podiatry and Nail Care
Caregiver Daily Schedule
Sexual Expression

Staff Training
Job Description: Administrator
Job Description: Assistant Administrator
Job Description: Resident Care Coordinator
Job Description: Medication Aide
Job Description: Caregiver

Medication Management
Medication Storage
Medication Records
Telephone Orders
Medication Labels
Resident Arrives with a Medication
Medication Refills
Medications are Permanently Discontinued
Hold Orders
Expired Medications
Medications Left Behind by a Resident
Medication Refusal and/or Missed Doses
Crushing Medications
Transferring Medications for Home Visits
Sample Medications
Use of Emergency Medications
Over-the-Counter (OTC) Medications
Psychotropic Medications
Warfarin and Other Anticoagulants
Narcotics, Controlled Substances, and Preventing Drug Diversion

Admissions and Move-In
Resident Pre-Admission Appraisal
Allowable Health Conditions
Day of Admission/Move-In
Change in Condition
Ongoing Resident Appraisals
Activity Assessments
Admission Agreements
Service Plans
Resident Care Conference

Emergencies and Medical Needs
Physician and Other Medical Appointments
Labs and Outside Medical Services
Licensure of Nursing Personnel
Medical Emergencies
Psychiatric Emergencies
Death of a Resident
Elopement/Missing Resident
Advance Directives

Documentation and Forms
Narrative Charting Entries
Incident Reports
Approved Abbreviations

What's Included

  • 163 page policy manual
  • Resource CD with the entire manual and referenced forms in Microsoft Word and PDF format for easy reprinting and customization
  • The resource CD also includes a staff orientation and training section with written training modules on numerous orientation topics, including: basic skills for caregivers, handling medications, record keeping and documentation, disease processes, resident rights, and dementia care. Each training section also includes learner projects and written quizzes.

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