Building the Team Workshop Series

This series is provided as a site license with unlimited customization and reproduction at a single location of all the workshops.

The MAP competency model was developed from several comprehensive studies of managerial effectiveness conducted at The American Management Association, IBM, AT&T, Ford Motor Company, and other organizations to identify the competencies most closely correlated with optimal managerial performance.

This workshop provide managers with the necessary skills for appraising people and performance, disciplining and counseling employees, training, coaching, and delegating.

Building the Team includes the following three individual workshops:

Appraising People and Performancee

To make appraisals meaningful and impacting, they must be frequent, informal, surprise free, prepared for by both parties, use two-way dialog, and be focused on performance and not personality. In this module, managers will learn to develop effective job descriptions, conduct a constructive performance appraisal, use performance-based statements rather than personality statements, prepare an action plan for subordinates, and use constructive feedback as a daily tool to shape and reinforce behavior.

Disciplining and Counseling Employees

Managers may hate to do it, but they know disciplining employees is necessary, and counseling helps improve performance. In this module, managers will learn how to distinguish among coaching, counseling, and disciplining, pinpoint behavior change areas, develop a plan of action to change undesirable behavior, develop a strategy for restoring performance, prepare for counseling sessions, and monitor and maintain performance over time.

Training, Coaching, and Delegating

Training, coaching, and delegating are the best tools that managers have available to them to build the team and achieve high productivity at both the personal and group level. In this module, managers learn to plan a training session, break large chunks of information into interactive bits, organize short training sessions, plan a delegation session, and coach subordinates for better performance.

Workshop includes everything you need:

• DVD
• Slideshow
• Instructors Guide
• Participant Guide

This workshop is part of the Basic Management Workshop Series