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Building Your Leadership Skills (e-Learning Course)

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Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. (10-Courses)
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Additional information about Building Your Leadership Skills (e-Learning Course)

Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager.

This course bundle includes the following bite sized mobile ready courses:

  1. Keeping Customers Informed
    This course will help you think about your customers and their communication needs. Depending on the type of work you do and the customers you support, the level of communication required will be different. The key to great customer service is communication. When we keep our customers informed on the information they need, they are more likely to communicate well with you, will be more satisfied, and will be loyal customers for a long time. By completing this course, you will: Be able to keep your customers informed of key information, progress and status updates
  2. Seek Out the Ideas and Opinions of Others
    This course will help you increase the number of times you ask others for their input on situations that involve them. By completing this course, you will: Know how to best seek out the thoughts and opinions of others in key situations. By completing this course, you will: Know how to best seek out the thoughts and opinions of others in key situations
  3. Show Good Judgment Regarding Creative Ideas
    This course will provide a way to think about suggestions and ideas is great. Taking the time to evaluate ideas creates the opportunity for you to show others you have good judgment, can make sound decisions, and have the best interest of the company in mind. By completing this course, you will: Know how to demonstrate good judgment for how creative ideas and suggestions will work
  4. Integrity Review
    This course will help you determine how often you perform a set of core Integrity Actions, and identify what you can to do strengthen your integrity. By completing this course, you will: Be able to perform an integrity review on your actions and behaviors
  5. Contributing to the Organization Strategy
    This course will help you clearly understand your connection to the team or company strategy, thus creating greater meaning and value of your work. By completing this course, you will: Be able to identify what you need to do differently to effectively contribute to the organization strategy
  6. Support the Organizationís Vision and Strategy
    This course will provide a list of core Leadership Actions to review. You will then determine what type of leader you want to be, identify the actions you currently do and need to strengthen. When you make a conscious effort to perform specific actions that will reflect the companyís strategy and vision, you are strengthening your contribution to the team and company, and as a result will be viewed as a high performer and valuable asset to the team. By completing this course, you will: Know what actions you will take to lead the organizationís vision and strategy
  7. Manage Conflict with Others
    This course provides a process to strengthen your ability to resolve conflict. Youíll find when you strengthen your conflict management skills you and others work better together, are more efficient, and will deliver better results. By completing this course, you will: Know how to use a process for managing conflict with others
  8. Learn From a Conflict Management Expert
    This course will help you identify a conflict management expert you can learn from, and help you know how to approach the expert and ask for help. By completing this course, you will: Identify someone who is good at conflict management who you can learn from
  9. How Inspiring Are You?
    This course will help you create a clear picture of how your actions and behaviors create inspiration for others as well as make you a good role model. By completing this course, you will: Be able to evaluate how inspiring your words and actions are to others
  10. Be a Powerful and Inspirational Role Model
    This course will help you identify the actions you must take to be a powerful and inspirational role model for others. You will select a few core leadership actions to focus on over the next 30 days. These actions can be performed no matter what role you play; anyone can perform these actions and develop their ability to inspire others. By completing this course, you will: Know how to become a powerful and inspirational role model to others

Course Details:

  • Format: Self Pace / online e-Learning
  • License Term: 12-month access (one individual user per license)
  • Hardware and Software Requirements: The courses work well with Internet Explorer (v 8 - higher), Firefox, and Google Chrome. Please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player, go to http://www.adobe.com/software/flash/about to check your version or get Flash http://www.adobe.com/go/getflash. We highly recommend at least 2-3 Mbps connection speed.

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