Communication Skills Training Videos
Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.
The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.
Would I Work For Me? features front-line supervisors and managers in realistic situations. It follows the career of Tom, first as a newly appointed supervisor, and then as a more experienced manager who has learned from his mistakes. While watching Tom's evolution, viewers learn eight effective management skills that improve motivation, productivity and the bottom line.
Men and women buy differently. This video uncovers the secrets of targeting your sales strategy to be equally successful with men and women. How to build relationships, when to chat versus when to get down to business, even how and where you stand when selling to a woman or a man, can make or break a sale.
Get ready for a content-loaded seminar will give you specific ideas on how to use the phone to your greatest advantage. Whether your a tele-marketer, sales professional, or collections agent, youíll learn and quickly benefit from these proven, practical ideas for getting through to the most important people on your list.
Internationally known motivation and persuasion expert, Mike Lipkin, presents 7 insights that will inspire you to take charge of your most important aspirations. You’ll also learn how to help others by motivating them win as well. You’ll learn to understand and connect at the deepest level, discover your personal “sweet spot” of success, and lead yourself and your team to higher levels of success. Top professionals understand that the power to lead comes from The Power To Persuade.
Every day, salespeople with superior products and services lose business to their competitors because their competitor’s presentation skills are superior. Veteran speaker and speech coach Patricia Fripp gives you dozens of ideas for taking your presentations to the next level. You’ll learn how to open, how to close, how to build credibility, how to use stories, how to handle adverse questions, how to be remembered, and more.
Hands-on experience is the name of the game with this unique spectrum of learning opportunities!
This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.
Jonamay Lambert, Selma Myers, George Simons
An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.
How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin.