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Communication Skills Training Videos

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Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

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Managing Conflict at Work - DVD

In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Video Streaming Available!

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Love 'em Or Lose 'em: Employee Retention - DVD

Release - 2000

Video Streaming Also Available

Everyone is aware that employee retention is a growing and expensive problem for companies today.

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Building the Virtual Team: Communication Across Cultural Diversity - Video

Building the Virtual Team: Communication Across Cultural Diversity - Video
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Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America.
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How to Connect in Business...in 90 seconds or less - Video

How to Connect in Business...in 90 seconds or less is a fun and motivational training program that will teach your employees how to naturally make a genuine connection with everyone they meet.
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Would I Work For Me?

Also available for online video streamlining
Would I Work For Me? features front-line supervisors and managers in realistic situations. It follows the career of Tom, first as a newly appointed supervisor, and then as a more experienced manager who has learned from his mistakes. While watching Tom's evolution, viewers learn eight effective management skills that improve motivation, productivity and the bottom line.

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The Sid Story DVD

This program features Dennis Franz, star of TVís hit series NYPD Blue! Dramatizing the story of a manager who learns the value of feedback, it shows how positive enforcement can motivate even the most difficult employees!

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Skills, Techniques, and Strategies for Effective Negotiations

As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. (DVD or Video Streaming)
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Gender-Driven Selling Strategies (DVD)

Men and women buy differently. This video uncovers the secrets of targeting your sales strategy to be equally successful with men and women. How to build relationships, when to chat versus when to get down to business, even how and where you stand when selling to a woman or a man, can make or break a sale.

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Getting Ahead by Getting Along: People Skills for the Workplace

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers.
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Creating Customers for Life - DVD

This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence.

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Profitable People Skills - DVD

In todayís highly competitive world, itís all about being better than the competition. Doing things theyíre not willing to do to keep customers happy. Discover practical techniques and easy-to-implement strategies for bettering your communications in critical areas such as voice mail, e-mail, thank you notes, and face to face communications. Avoid critical communication mistakes to build and maintain long-term relationships in your personal and your professional life.
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Phone Power - DVD

Get ready for a content-loaded seminar will give you specific ideas on how to use the phone to your greatest advantage. Whether your a tele-marketer, sales professional, or collections agent, youíll learn and quickly benefit from these proven, practical ideas for getting through to the most important people on your list.

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Power Talking - DVD

This content-loaded seminar will give you specific ideas on how to be more positive and persuasive in everyday conversational interactions.

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The Power to Persuade - DVD

Internationally known motivation and persuasion expert, Mike Lipkin, presents 7 insights that will inspire you to take charge of your most important aspirations. You’ll also learn how to help others by motivating them win as well. You’ll learn to understand and connect at the deepest level, discover your personal “sweet spot” of success, and lead yourself and your team to higher levels of success. Top professionals understand that the power to lead comes from The Power To Persuade.

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Super Sales Presentations - DVD

Every day, salespeople with superior products and services lose business to their competitors because their competitor’s presentation skills are superior. Veteran speaker and speech coach Patricia Fripp gives you dozens of ideas for taking your presentations to the next level. You’ll learn how to open, how to close, how to build credibility, how to use stories, how to handle adverse questions, how to be remembered, and more.

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Training House Reproducible Games and Simulations

Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.

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Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
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The DISC Styles Assessment

The DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line.

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Influencing Style Clock Facilitator's Guide

This instructor-led workshop for managers and other professionals uses experiential learning and practice to enable managers and supervisors to lead and communicate collaboratively with more effectiveness and less reliance on purely autocratic methods.
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HR Audit Checklists

Uncover potential HR compliance problems before they arise, while making certain each policy is current and provides the best information for your company. HR audit topics addressed include: How to conduct a self-audit, Affirmative action laws, EEO, Discrimination, Workplace harassment, Termination, Communication, Salary and pay, Discipline, Safety, Health and security, Retirement and pension, Benefits-including 2010 HealthCare Reform, managing flexible work schedules, telecommuting, electronic monitoring, workplace violence.
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50 Activities for Achieving Cultural Competence

Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.

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Developing Employees Courseware

Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships.

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Rapid Skillbulder Negotiating Skills 10 Pack

The Negotiating Skills SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency.

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Conversation Strategies for Preeminence - DVD

How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin.

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