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Communication Skills Training Videos

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Communicating as a Manager Customizable Course

Communicating as a Manager is a great tool for managers, supervisors, and leaders alike who desire to improve their ability to guide employees or colleagues in their work. The program's primary focus is on improving an individual’s ability to fully listen and comprehend others' perceptions, to clearly convey expectations and performance feedback, and to effectively lead others through organizational change.

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Accountability That Works!

This innovative training program will provide everyone in your organization with the tools they need for a greater sense of empowerment and increased productivity
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Learning to Listen 3ed - Starter Kit

Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training program.
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The Art of Influencing Others Customizable Course

The purpose of this training is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others' needs and support them in meeting their needs while meeting their own as well ("win-win").
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Effective Listening Skills Customizable Course

Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.
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Social Media at Work Customizable Course

From Facebook and Twitter to LinkedIn and YouTube, social media has become a successful medium for broadcasting messages, developing brand recognition, prospecting for clients, and recruiting employees. There's no doubt it's here to stay -- and that means it's time your company takes it seriously. Many enterprises already have, leveraging social media to drive more business, exposure, and good will with customers. In fact, a whopping 53% of organizations have a formal social media policy in place.
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Emotional Intelligence

This video program provides an excellent introduction/overview of this topic and includes commentary from EI experts Daniel Goleman, Peter Salovey and others.
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Accountability Advantage - DVD

Why do some succeed while others fail? It starts with eliminating excuses, eradicating justifications and taking personal accountability for choices, actions and results.
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Nobody’s Listening

This humorous video shows the chaos that erupts when a busy manager fails to listen. Fortunately, he gets a "do-over" and things improve.
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Communication Counts: Speaking and Listening for Results - Video

Helps employees understand that effective communication is the best way to avoid workplace problems
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Mass Communication Cable Television: How It Works

Excellent for use in broadcast courses. This program shows you why and how cable television was started, reviewing the Head Ed, Distributing system and House Drop while exploring some of the major operations.
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Mass Communication The Electronic Darkroom: The Future Of Photography

This program will show students the future of photography. Trends in photography show that computers are not only replacing the darkroom but film itself. Dr. Sam Winch walks you through the process of photo image to print.
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The Abilene Paradox - Video

The Abilene Paradox, 2nd Edition delivers an entertaining parable from management expert Dr. Jerry B. Harvey
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Communicating with Others (e-Learning Course)

The ability to communicate in a professional manner can take you a long way in your career and in your personal life. You may not even realize how much communication impacts your day to day, but it does. That’s why it is so important that you learn to communicate at work. Individuals build the skills required to effectively communicate their thoughts, ideas and opinions to others. (5-Courses)

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Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace (Managers)

As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement for successfully resolving workplace conflict - using the T.I.M.E.™ model.

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Development Communication & Communication Technology: Everett M. Rogers

Development Communication & Communication Technology with Everett M. Rogers: Everett M. Rogers, communication scholar, theorist, writer, and teacher discusses his research in the field of development communication, diffusion of innovations and communication technology.
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Listening with Intent Customizable Course

This program teaches you how to master the skills of active listening, so that you can produce important benefits for your team and your organization like minimizing misunderstandings, encouraging open communication, and increasing cooperation and collaborative problem solving.
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Conflicts in the Workplace: Sources & Solutions

Use this conflict management video to reduce workplace conflict and help employees learn conflict resolution skills that improve collaboration, compromise and creativity.
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Conflict Management Skills (e-Learning Course)

Managers build their own conflict management skills, as well as learn how to coach employees to manage conflict with others. (5-Courses)
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The Covey Leadership Library

Here are five video inspiring and innovative training programs covering important leadership and teamwork concepts including diversity, communication, coaching and mentoring, employee empowerment, and breaking through barriers to effectiveness.
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Getting To Yes: Negotiating Agreement Without Giving In

In this Negotiations Training Workshop, Roger Fisher, William Ury and Bruce Patton instruct the viewer on the techniques of Principled Negotiation developed at the Harvard Negotiation Project and made famous in their book, Getting To Yes: Negotiating Agreement Without Giving In.
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Tearing Down Walls

Tearing Down Walls uses the Berlin Wall as a metaphor for the barriers that exist between individuals, teams, departments, or even between an organization and its customers by eliminating miscommunication, distrust, and stereotyping.
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Assertiveness Skills Customizable Course

Assertiveness Skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for what you need,handling confrontations gracefully, and putting ideas forward with confidence. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent,constructive, confident, and perform at their best.
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Criticism: Giving and Taking - Video

We often hear the term "constructive criticism." Unfortunately, much criticism ends up being destructive. Learn how to give — and take — criticism in ways that will benefit the individuals involved, as well as your organization.

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How To Make Winning Presentations (DVD)

Video Streaming Available! One of the greatest fears for nearly everyone is making a presentation. Whether it is to one person or one thousand people, the fear is real and for many it is devastating.
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Influencing With Assertive Communication Facilitator Kit

Through Influencing with Assertive Communication, individuals learn what it takes to express themselves directly and honestly, while acknowledging and respecting the rights of others. Each kit contains a comprehensive Facilitator Guide, plus enough reusable Facilitator support materials to train up to 25 participants at one time. Participant Guides are sold separately.
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Resolving Conflict Is

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

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Leadership Collection (7 Courses)

Turning managers into leaders is one of the best training investments you can make. This collection provides a set of precision tools to develop skills in leadership, communication, and management.
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Email Basics

Almost 145 billion emails are sent every single day. This course will outline those rules so that every email sent is a professional one.
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Civility Is

Being civil means interacting and responding courteously and respectfully. This short program helps employees recognize the importance of maintaining a civil, respectful and inclusive workplace.
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Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace

Conflict Clock is designed to help your employees, leaders and teams successfully respond to workplace conflict. The program presents four proven strategies that will help participants break old and negative response habits.
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How to Write and Deliver Great Speeches

Learn how to connect with your audience, how to become an expert on your topic, and what you can do to keep your nerves in check.
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5 Minute Communication Activities

5 Minute Communication Activities are quick, easy, and memorable activities to break the ice, fill extra minutes of class time, and get students excited to learn.
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Accountability Advantage DVD

Why do some succeed while others fail? It starts with eliminating excuses, eradicating justifications and taking personal accountability for choices, actions and results.
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Working With You is Killing Me Video

From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day -- and your life! This powerful program, based on the national best-selling book, teaches employees and managers how to tame a toxic co-worker by setting boundaries.
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