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Communication Skills Training Videos

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Extreme Etiquette Training Video Set

Manners/civility/respect education is exciting when students learn the ins and outs of etiquette in interesting environments such as rock climbing and ballroom dancing.
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Closing the Gap: Gender Communication Skills

Closing the Gap: Gender Communication Skills focuses on gender differences and how conversation styles, not relationships or the people themselves, can create misunderstandings and disappointments.
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The Accountability Toolkit

The 38 video clips contained in this Toolkit fall within 9 categories of personal responsibility and accountability. They are diverse in setting - many take place in a generic work environment, some occur in a manufacturing or hospitality environment and others feature healthcare or education workers.
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Can We Count on You? Video

Can We Count On You? is a powerful training program that will help viewers see what it takes to get there. This common-sense program was designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees.
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Learning to Manage Customizable Course

Learning to Manage walks you through the process of successful management by introducing the tools and techniques for effectively handling five target areas – people, projects, performance, problems, and even personal development because successful management starts with being able to manage yourself.

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Respectful Communicator: The Part You Play Video

Respectful Communicator: The Part You Play shows how taking a few extra steps can keep misunderstandings to a minimum.
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Powerful Presentations (DVD)

How is it that the world’s top presenters seem to effortlessly keep audiences on the edge of their seats? How do they sell themselves and their message with ease? In this interactive, workshop-style seminar, you learn the secrets of messaging and persuasion that will help you breathe life into your presentations.

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Social Media at Work

Social media is everywhere—including our workplaces. While it can serve useful business purposes, it can also open the door to hackers, circulate rumors and abusive comments, create public relations nightmares, and be a real drag on productivity.

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50 Activities for Dealing With Difficult Discussions at Work

Teach employees how to be better and more confident communicators – in just a matter of minutes.
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It's a Dog's World - Video

Don't treat your patients like dogs! This funny and engaging training video program illustrates what high-quality patient care looks like.
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Journalism Secrets to Social Media Storytelling, Diplomacy & News Reporting

Social media tools are being used across all media sources including traditional news outlets and online-based resources. This program focuses on the variety of ways social media is essential to storytelling and news distribution.
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Cross-Cultural Communication (DVD)

Video Streaming Available!

As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals.

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The Courage 2 Coach

Courage 2 Coach provides hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
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Groupthink - Video

The Groupthink video gives participants an understanding of the eight symptoms of groupthink and strategies for avoiding it.
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Bud to Boss e-Learning Toolkit

Bud to Boss e-Learning Toolkit® of 20 e-learning courses has been designed specifically to address the needs of anyone who is new to supervising and managing others. Bud to Boss provides the foundation needed to take on this new position and move forward in your career.

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Remote Coaching and Feedback (e-Learning Course)

Remote Coaching and Feedback Build your skills to coach others and give feedback remotely. This course bundle includes the following bite sized mobile ready courses...
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Communication Skills for Managers (e-Learning Course)

Managers build and strengthen their communication skills to work more effectively with their employees, peers and organization leaders. (8-Courses)
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Fear of Feedback (DVD)

In most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors. Myra Strober and Jay Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. (DVD or Video Streaming)
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Public Speaking - Video

Does the idea of speaking in front of an audience fill you with dread? Relax! The Standard Deviants will help you overcome your fear of public speaking and help you deliver your message with style and flair! Using proven attention-getters, illustrations and delivery suggestions, this DVD will help you organize your thoughts and present them in a clear and persuasive manner.
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Leadership: What's Trust Got To Do With It? 2nd Edition

This program will teach leaders in your organization how to build trust and create a more productive work force.
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After All, You're The Supervisor

After being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
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Managing Generations: M.E.E.T. for Respect in the Workplace (Manager's Module)

Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.
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Let's T.A.L.K.: Handling the Difficult Performance Appraisal

Video Streaming Also Available

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
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Undeliverable: Email Etiquette for Today's Workplace (DVD)

Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.
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Remote Leadership Toolkit (e-Learning Course)

Leading remote employees is now a fact of life. Over 80% of teams and 90% of projects have at least one member not physically located with the rest of the group. In addition, a recent study from GlobalWorkplaceAnalytics.com showed that the number of employees who telecommute more than one day per week increased over 79% from 2005 to 2012.
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Power of Listening

Despite advances in technology, listening remains a very human process. The Power of Listening training video explains that true listening requires that individuals make the conscious choice to listen well and that they exercise both skill and effort.
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Basic Radio Skills: Announcing And Presentation

A lively montage takes us through a typical radio day as six announcers on talk, news and music shows provide insights into the specific requirements of their formats and into their personal approaches to gathering, organizing and presenting material.
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Respect for People - Video

Video Steaming Also Available! - Respect at work is not just about "don't discriminate, don't harass, be nice." It's also about the "recognition of value." It's about creating an environment that engages and empowers employees; links personal growth and organizational success; allows employees to contribute their maximum potential; and rewards them for their daily contributions.
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Everybody Wins: How to Turn Conflict into Collaboration

Video Streaming Also Available

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
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Attitude Is Everything Video

Even over the telephone, the person at the other end of the line can see your attitude—and attitude is Everything.
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Supervisor on the Scene: Coaching for Performance (DVD)

From Little League to professional sports, coaches lead their teams, motivating them to perform at their best. This, essentially, is what supervisors do at work, helping people gain the skills and knowledge to perform a task.
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Generations: M.E.E.T. for Respect in the Workplace (Manager/Employee Package)

Video Streaming Also Available

Generations turns the challenge of multiple generations in the workplace into a competitive advantage. By applying the M.E.E.T. approach to the complexities of effectively working in a multigenerational workforce, emerging leaders gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration.
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Minimizing Gender Biases in the Workplace - Video

We can minimize gender bias by knowingly avoiding stereotypes as shortcuts. Additional strategies include setting clear evaluation criteria before the evaluation process begins and then adhering to them, holding decision makers accountable for their decisions, measuring and reporting our organization’s progress in gender fairness, and legitimating women leaders by vouching for their competence.

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Building Your Leadership Skills (e-Learning Course)

Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. (10-Courses)
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Conflict Resolution in Industrial Facilities Video

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"… a problem crying out for a solution.
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