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Communication Skills Training Videos

Communication Skills Training Videos

Employee communication training videos should be part of a larger communication skills development program and should be tailored to the specific needs and challenges of your organization.

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50 Activities for Developing Supervisory Skills (Print Version)

Training Objective: Define the role of the supervisor; Develop key supervisory skills, including planning, organizing, and controlling; Improve communication skills; Develop skills for running effective meetings. Activities Cover: Discipline; Planning and setting objectives; Decision making; Problem solving
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How to Ask Positive Questions - Video

The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive

With John O'Hurley

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Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

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Leadership: What's Trust Got To Do With It? 2nd Edition

This program will teach leaders in your organization how to build trust and create a more productive work force.
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CreatingCustomersforLifeDVD

Creating Customers for Life

This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence.

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ProfitProducingPeopleSkills

Profitable Producing People Skills

In today’s highly competitive world, it’s all about being better than the competition. Doing things they’re not willing to do to keep customers happy. Discover practical techniques and easy-to-implement strategies for bettering your communications in critical areas such as voice mail, e-mail, thank you notes, and face to face communications. Avoid critical communication mistakes to build and maintain long-term relationships in your personal and your professional life.

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PhonePower

Phone Power

Telephone sales skills are critical to anyone in telemarketing, inside sales, outside sales, collections, and even customer service. And when it comes to telephone sales skills, George Walther wrote the book on the subject (Phone Power, Putnam Books).
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PowerTalking

Power Talking

This content-loaded seminar will give you specific ideas on how to be more positive and persuasive in everyday conversational interactions.

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PowerToPersuadeDVD

The Power to Persuade

Internationally known motivation and persuasion expert, Mike Lipkin, presents 7 insights that will inspire you to take charge of your most important aspirations. You’ll also learn how to help others by motivating them win as well. You’ll learn to understand and connect at the deepest level, discover your personal “sweet spot” of success, and lead yourself and your team to higher levels of success. Top professionals understand that the power to lead comes from The Power To Persuade.

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SuperSalesPresentations

Super Sales Presentations

Every day, salespeople with superior products and services lose business to their competitors because their competitor’s presentation skills are superior. Veteran speaker and speech coach Patricia Fripp gives you dozens of ideas for taking your presentations to the next level. You’ll learn how to open, how to close, how to build credibility, how to use stories, how to handle adverse questions, how to be remembered, and more.

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Training House Reproducible Games and Simulations

Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.

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Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
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Influencing Style Clock Facilitator's Guide

This instructor-led workshop for managers and other professionals uses experiential learning and practice to enable managers and supervisors to lead and communicate collaboratively with more effectiveness and less reliance on purely autocratic methods.
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50 Activities for Achieving Cultural Competence

Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.

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ConversationStrategiesDVD

Conversation Strategies for Preeminence

How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin.

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FunFactorDVD

The Fun Factor

Study after study shows that organizations and teams that have fun on a regular basis get more done. Having more fun at work improves morale, keeps people motivated, lowers stress, and leads to a happier workplace environment.
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GuerillaNegotiatingDVD

Guerrilla Negotiating

You negotiate constantly with almost everyone you meet, for time, for resources, for things you buy and sell. You negotiate with your spouse over which movie to see, and with your teenagers over car keys and curfews. You negotiate with lenders and suppliers, as well as with lawyers. And just because they're nice people doesn't mean they have your best interests at heart.

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Communication Skills In Interpersonal Relations

Communication Skills In Interpersonal Relations

The ability of assistants to communicate effectively is key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes.
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50 Activities for Conflict Resolution

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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Supervisor Leadership Excellence - Communications For Supervisors

Communications For Supervisors - Communication is the foundation of leadership. There are literally hundreds of ways we communicate with speech, hands, eyes, body language, direction, the way we talk with others, the way we listen. Communication is more than talking. Your effectiveness as a supervisor depends somewhat on your verbal skills, your attitude towards people, your non-verbal gestures and signals and certainly, your listening skills.
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2024

Administrative or Executive Assistants/Secretaries - Improving The Position

Administrative Or Executive Assistants/Secretaries - Improving The Position – This program is based on an experienced, real world Executive Secretaries' viewpoint and expertise.

 
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50 Activities for Interpersonal Skills Training

These active learning sessions cover vital people skills such as assertiveness, listening, decision making, motivation, presentation skills, leadership, and teamwork. Each activity is fully reproducible, and all participant handouts and transparency masters are included. Activities take 1-3 hours to complete.
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50 Activities for Developing Management Skills

50 fully reproducible activities ranging from 1 to 3 hours in length. There is skill development for the following managment skills: Problem Solving, Communication, Self Development, Self Exploration, Listening, Distance Management, Disciplining employees, Decision making, Leading Meetings, Managing Stress and more.
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50+ Activities to Teach Negotiation - Download

This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer.

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Rapid Skillbuilder Library - 2 Volume Set

The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders.
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