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Communication Skills Training Videos

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Fear of Feedback (DVD)

In most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors. Myra Strober and Jay Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. (DVD or Video Streaming)
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Public Speaking - Video

Does the idea of speaking in front of an audience fill you with dread? Relax! The Standard Deviants will help you overcome your fear of public speaking and help you deliver your message with style and flair! Using proven attention-getters, illustrations and delivery suggestions, this DVD will help you organize your thoughts and present them in a clear and persuasive manner.
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Leadership: What's Trust Got To Do With It? 2nd Edition

This program will teach leaders in your organization how to build trust and create a more productive work force.
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After All, You're The Supervisor

After being promoted to supervisor, how does one move from individual contributor and co-worker to "boss"? Here are 9 important things to remember. This comprehensive training video is full of practical advice for supervisors who must transition from friend and colleague, to a position of coach and leader.
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Managing Generations: M.E.E.T. for Respect in the Workplace (Manager's Module)

Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.
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Let's T.A.L.K.: Handling the Difficult Performance Appraisal

Video Streaming Also Available

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
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Undeliverable: Email Etiquette for Today's Workplace (DVD)

Email correspondence is a vital means of business communication. Every conversation between your company and your valued customers needs to be handled professionally. This program covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.
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Remote Leadership Toolkit (e-Learning Course)

Leading remote employees is now a fact of life. Over 80% of teams and 90% of projects have at least one member not physically located with the rest of the group. In addition, a recent study from GlobalWorkplaceAnalytics.com showed that the number of employees who telecommute more than one day per week increased over 79% from 2005 to 2012.
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Power of Listening

Despite advances in technology, listening remains a very human process. The Power of Listening training video explains that true listening requires that individuals make the conscious choice to listen well and that they exercise both skill and effort.
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Basic Radio Skills: Announcing And Presentation

A lively montage takes us through a typical radio day as six announcers on talk, news and music shows provide insights into the specific requirements of their formats and into their personal approaches to gathering, organizing and presenting material.
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Respect for People - Video

Video Steaming Also Available! - Respect at work is not just about "don't discriminate, don't harass, be nice." It's also about the "recognition of value." It's about creating an environment that engages and empowers employees; links personal growth and organizational success; allows employees to contribute their maximum potential; and rewards them for their daily contributions.
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Everybody Wins: How to Turn Conflict into Collaboration

Video Streaming Also Available

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
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Attitude Is Everything Video

Even over the telephone, the person at the other end of the line can see your attitude—and attitude is Everything.
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Supervisor on the Scene: Coaching for Performance (DVD)

From Little League to professional sports, coaches lead their teams, motivating them to perform at their best. This, essentially, is what supervisors do at work, helping people gain the skills and knowledge to perform a task.
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Generations: M.E.E.T. for Respect in the Workplace (Manager/Employee Package)

Video Streaming Also Available

Generations turns the challenge of multiple generations in the workplace into a competitive advantage. By applying the M.E.E.T. approach to the complexities of effectively working in a multigenerational workforce, emerging leaders gain insights, strategies and skills that help minimize generational conflict and strengthen collaboration.
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Minimizing Gender Biases in the Workplace - Video

We can minimize gender bias by knowingly avoiding stereotypes as shortcuts. Additional strategies include setting clear evaluation criteria before the evaluation process begins and then adhering to them, holding decision makers accountable for their decisions, measuring and reporting our organization’s progress in gender fairness, and legitimating women leaders by vouching for their competence.

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Building Your Leadership Skills (e-Learning Course)

Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. (10-Courses)
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Conflict Resolution in Industrial Facilities Video

Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"… a problem crying out for a solution.
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Writing to Get Things Done: e-Learning Toolkit

Writing to Get Things Done® Toolkit will improve productivity by teaching how to use writing as a powerful tool for getting things done. Learners will improve their on-the-job writing skills—writing clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures, trip reports, and technical reports.

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Delivering Great Web Presentations (e-Learning Course)

Discover what you must do to create accountability and set goals with your remote team. (3-courses)
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Leaders Communication Toolkit

Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at work - it's all here in one easy-to-follow resource.
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Supervisor on the Scene: Communication (DVD)

Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership.
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You and Your Boss (e-Learning Course)

Individuals build their relationship with their boss to receive the right level of feedback and coaching for success.
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Consciously Overcoming Unconscious Bias

Consciously Overcoming Unconscious Bias™ is a conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace. It presents all three of these timely topics together, so they're simple to understand.

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Management Essentials (e-Learning Course)

Managers build the basic management skills required to coach employees, deliver feedback and recognize the achievements of others. (15 courses)
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