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Communication Skills Training Videos

SB2040B99

Responsible Business Communication - DVD

In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.
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Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime. Anywhere (DVD)

Video Streaming Also Available

Using this simple but powerful five-step process, your workforce will be empowered to communicate with impact anytime, anywhere. By voicemail or email, in meetings or hallway conversations, employees will present themselves clearly, concisely and confidently. They'll develop the power to communicate for better understanding and support.
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Leadership Essentials (e-Learning Course)

Managers build the leadership skills required to lead the organization strategy, retain top talent and communicate the organization vision. (12-courses)
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Ouch! Your Silence Hurts

Ouch! Your Silence Hurts challenges viewers by asking, How will you personally respond next time you witness somebody being treated with disrespect? You have a choice: Passive Bystander or Pro-active Ally." In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else.

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Play Nice and Stay Employed! Workplace Relationships & Conflicts (10-Pack)

In today’s job market, individuals will find it hard to keep a good job if they lack the soft skills to successfully handle workplace situations. Provide job seekers with tools for career success using the new Soft Skills Solutions. Individual booklets offer practice activities and exercises prepare job seekers with the necessary soft skills to achieve their career goals.
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Wingman Team Building and Leadership DVD

What does it take to overcome fear and lead with courage when facing adversity? How can you build trusting partnerships in your personal and professional life, and live congruent with your core values? Discover answers to these questions and many more in this high-flying adventure featuring highly decorated US Air Force fighter pilot Lt. Col. Rob "Waldo" Waldman.
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StepUpLeadDVD

Step Up, Lead & Be The One! – DVD

At the root of every positive change is someone who wanted things to be better. They didn’t settle for the status quo, but instead stepped up and became a catalyst for change. In this captivating program, award-winning speaker Jonathan Sprinkles shares powerful stories and motivating principles for being the one who reshapes your future, both at home and at work. You’ll learn how to sell yourself and your ideas, maintain a positive attitude of expectation, thank others with sincerity, build your confidence, keep yourself motivated and much more

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100 Reproducible Workshops (PDF Electronic Delivery)

For many professional skills and competencies, this 5-volume set can start you in the right direction or complete existing programs that lack a key skill. You get 100 workshops that range from 1 to 3 hours in length.
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The 50 Activities Library - Download

The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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EXCEL- Training, Coaching & Delegating DVD Workshop

This 1/2 day, instructor led workshop includes a leaders guide, participant booklet, DVD video footage, and power point slides. Managers will learn several important techniques to improve the related cluster of competencies: training, coaching and delegating. Skills will include: Using a 6-step job-aid to plan employee training, Making learning interactive, Organizing rapid training by Train-Respond-Provide Feedback, Using a job-aid to implement delegating.
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Dealing With Conflict Trainer's Kit

The Dealing with Conflict Trainers Kit is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Leader’s Guide and the Dealing with Conflict DVD. Use the complete program to deliver from 2 hours to a full day conflict workshop. Or if you prefer, choose only those products you wish and easily integrate them into most existing training programs.

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Influence and Persuasion - Non-Manipulative, Practical Strategies for Significantly Increasing Sales (DVD)

In this masterful, truly entertaining program, comedic speaker Victor Antonio guides you through a whirlwind of ideas and tools that are certain to increase your sales. His contagious style and hard hitting strategies will grab you from the start and keep you captivated throughout.
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Psycho-Persuasion (DVD)

You’ll learn how to tap into the most important language patterns and understand the non-verbal cues that make the difference between “I’ll think about it” and “Let’s move forward!”

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Survive Nature's Fury (Team Training Activity)

Survive Nature's Fury is a motivating training activity that commands participant interest as it develops key communication skills attributes. Following a PowerPoint slide introduction with fascinating photos of severe storm scenes, the activity presents participants with a four-section storm survival test that is completed first by participants individually and then as a team.
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Managing Four Generations in the Workplace - DVD

Video Streaming Available!

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.

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Pat Heim Workplace Communication Training DVD Set (6 Videos)

This set includes six videos including: Power Dead-Even Rule - REVISED, Invisible Rules - REVISED, Conflict: The Rules of Engagement, Changing the Rules, Gender-Driven Selling Strategies, In the Company of Women.
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Toxic Personalities at Work: How to Confront and Manage Effectively

Learn how to manage employees with toxic personalities and pointers on warning signs to watch for so you don’t hire them in the first place.
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The Master Stream Method DVD

This revolutionary sales skills program teaches audience members how to monitor and manage the critical ingredient that determines if, and what, their prospects will buy — and when they’ll take action.
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MPGDC

The Manager's Pocket Guide to Dealing with Conflict (5-Pack)

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn conflict managment skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques via proper management.
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LiveFullDieEmptyDVD

Live Full Die Empty - DVD

This explosive program is Les Brown at his very best. He shares the importance of living our dreams now, and not waiting for “some day”. Research has shown that most people go to their graves with their music still in them, and their dreams left unfulfilled. Don’t be a victim of this common destiny that only leads to regrets. From powerful principles to captivating stories, Les’ energy will inspire you to leap towards your new, expanded dream.

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Conflict Managers DVD

This hands-on workshop teaches students the skills they need to become conflict managers. Presents conflicts typical of student experience and demonstrates the process for mediating them. Worksheets provide practice in each step of the mediation process.
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Building the Multicultural Team

Building the Multicultural Team - As our world becomes increasingly global, your employees increasingly work with people from other cultures.
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LEAD-integrity

LEAD with Integrity: Promoting a Culture of Ethical Conduct

L.E.A.D. with Integrity helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model (Listen and watch for what matters most; Encourage openness and honesty; Analyze each situation and take appropriate action; Demonstrate consistent fairness and respect), your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.
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Negotiating for Business Results (DVD)

Negotiation takes place all the time. It plays a vital role in your everyday business and personal life; yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed.
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Leadership at Every Level - Video

This video begins by demonstrating successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.
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50 Activities for Conflict Resolution - Download

50 Activities for Conflict Resolution (PDF Download)
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This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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Customer Service: The Telephone Connection

Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone. (DVD or Video Streaming)
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Stanford Executive Briefings Library

Stanford Executive Briefings Library
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Our special selection includes new, best-selling and classic Stanford lectures, filmed on campus and featuring business experts, executives and CEO's, and noted academics from Stanford and elsewhere.
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Gateways to Inclusion

Gateways to Inclusion: Turning Tense Moments into Productive Conversations is our latest program. Featuring Sondra Thiederman, this comprehensive training program shows how painful and disruptive diversity disasters can be, and offers simple tools to help your people turn these uncomfortable situations into productive conversations.
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Effective Listening Workshop

This workshop presents techniques for accurately interpreting both verbal and non-verbal aspects of a message in order to improve overall job performance. Participants will analyze a series of barriers to effective listening and methods to successfully overcome them. The workshop is designed for all employees, managers, supervisors, and leaders whose productivity and performance depends upon superior listening, comprehension, and concentration skills.
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LiveSeminarSeries

The Master Seminar Collection (62 DVDs)

What if you could hire a world-class speaker to motivate your office or sales team? How much would it cost for a 1-hour speech? With the Live Video Seminar Series on DVD, you can have a top trainer present to your group every week of the year for less than you would pay to hire a speaker one time. Soon, you’ll notice dramatic increases in your team’s attitude, skill-set, and level of motivation.
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Leadership Feedback: What employees want to tell you...but don't!

This entertaining video program provides a look at the kinds of things leaders do to de-motivate employees (that employees typically don’t speak up about). It then shows what leaders can do to generate the kind of feedback that matters most: employee commitment and productivity.
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Bad Apples: How to Deal with Difficult Attitudes

It's sad but true--one or more "bad apples" can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
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C-455B

Conflict Management

This course illustrates how to resolve conflicts using the SLOW method, reasons for different points of view, and tips for face-to-face communication.
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Cross-Cultural Communication (high tech scenario)

Bridge cultural and communication differences with the universal language: great service!
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