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Communication Skills Training Videos

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Performance Appraisals: Getting Results - DVD

(DVD or Video Streaming) Performance reviews are a way for you and your employees to get on the same page about what you expect from them.
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Basic Management Training Complete Series

Basic Management is the first grouping in a series of workshop collections that are designed to fully develop your managers. Each workshop is designed as a stand-alone workshop and can be delivered in any order. We suggest that you start your beginning managers out with the Basic Management Series and move them up the ladder to the Advanced Management Series, and then on to the Leadership Series. (This series is provided as a site license with unlimited customization and reproduction at a single location of all the workshops.)
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The Power of Positive Discipline

This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
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Listening Under Pressure: The Customer Service Challenge- DVD

Life is full of distractions, and the work environment is no exception. Especially when you're dealing with customers. It's easy to get sidetracked by coworkers, cell phones, other customers, and a hundred other things.
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The Well-Managed Meeting

This brand-new video, freshly produced by a talented cast and crew, starts with the common pitfalls that often derail meetings. Then you’ll see proven methods that can have a dramatic impact on the effectiveness of your organization's meetings. (DVD or Video Streaming)

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The Truth About Lying DVD

What is the cost of being lied to? How can you tell when people are being dishonest with you? Explore these and other important questions in this eye-opening, fascinating program that dispels myths about lying, and gives you the cold hard facts.
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Thinking and Deciding Clearly Workshop Series

This interactive workshop helps managers develop the necessary skills for problem solving, decision making, risk management, and thinking clearly.
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Flex Style Negotiating - Instructor's Manual

This Instructors Manual enables a trainer to deliver a one-day workshop scoring, interpreting and training with the Flex Style Negotiating instrument. There are experiential activities for exploring conflict and managing anger as well as negotiation role-plays.
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Twelve Angry Men: Teams That Don't Quit - DVD

Twelve Angry Men: Teams That Don't Quit uses selected clips from the classic movie starring Henry Fonda and a stellar supporting cast. It presents a vivid example of a team fighting its way to success. In scene after scene, we watch the intense interactions among members of a jury in a murder case. Charged by the judge to do your duty, this team of jurors must determine whether the accused is guilty or not.

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50 Communications Activities, Icebreakers, and Exercises

Best-Seller!

Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness.

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Beyond Excellence - DVD

This fast-paced program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy program that can help anyone to achieve higher levels of excellence.
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Coaching a Winning Team - DVD

Tara VanDerveer - Director & Head Coach, Women's Basketball, Stanford University
Whether it be in basketball or business, a successful team is created by strengthening individual qualities and focusing them on a singular goal.(DVD or Video Streaming)

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Motivation Starts With Attitude - DVD

Your attitude affects every area of your personal and professional life. From your level of motivation, to the relationships you build, to the accomplishments you achieve, attitude is everything, and you've probably heard that before. The challenge is, in the midst of our day-to-day busy lives, it's easy to forget.
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Building Good Relationships (2 Pack)

This exciting program captures the attention of viewers and engages them in building the skills to assess the health of a relationship, manage conflicts effectively, and communicate clearly.
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25 Role Plays to Teach Negotiation, Volume 2- Download

Updated with 25 new role plays not covered in the first volume, the latest edition of the popular 25 Role Plays to Teach Negotiation will inspire you to think and act like a negotiation expert.

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Communication Training Special Offer - DVD

Improve vital presentation and communication skills with this bundled offer and save 20%!

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In the Company of Women - DVD

Women can be best friends or worst enemies. Women have profound emotional ties to other women. Even when a woman finds the male love of her life, the bonds she shares with female friends usually remain unshaken.
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Communication Effectiveness Profile Facilitator's Guide

Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others.

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Mixing Four Generations in the Workplace - DVD

Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace.
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The Five Secrets of Communication: Business Edition - DVD

This breakthrough-training package includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of President Obamas own speeches.
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Remarkable Communication Skills DVD

When a difficult person or situation arises, many of us donít know what to say, or how to handle it. We allow ourselves to react rather than respond effectively. From now on, youíll be armed with powerful tools and tactics for gracefully handling any situation, no matter how difficult or challenging it might be. Using her unique blend of humor and real-world application, communication skills expert Pamela Jett will share what everyone ought to know about communicating more effectively, both at home and at work.
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Feedback Skills for Supervisors - DVD

Available for Video Streaming! Cultivate your critiquing skills and make feedback a winning part of your business strategy!

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50 Activities for Developing Supervisory Skills - Download

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more.
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Intercultural Communication

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures
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The Stanford Video Guide to Negotiating - Video

Negotiating is the art of making better deals. Making the right business deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. This classic best-seller guides viewers through the skills that are the keys to negotiating well.
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50 Activities for Employee Engagement - Download

Itís no news today that competitive advantage in any industry depends on discretionary effort, creative thinking, and continuous innovation throughout the workforce. How do you get your organizations workforce more engaged? How can training play a central role in this business essential? The answer is 50 Activities for Employee Engagement.
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Connecting For Results - DVD

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals.
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Toxic Talk: What Would You Say? (DVD)

Video Streaming Available!

Gossip, gripes, and rumors have become a national past time in the workplace. Unfortunately, these forms of toxic talk can have serious repercussions for your employees, your managers and supervisors, and for the profitability and productivity of your entire organization.

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Please Respect My Generation!

Please Respect My Generation! bridges the gap between them and shows audiences how to avoid conflict and increase productivity in their generationally diverse workplace.
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Ethics: Speaking up Without Fear with Dr. Marianne Jennings (DVD)

This course teaches the importance of speaking up and communicating when you are aware of a misstep, why it is everyone's responsibility, and how organizations can most effectively draw out the issues. Dr. Marianne Jennings educates on the importance of speaking up through data, personal research on whistle-blowers, and real-world examples.
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When the Phone Rings: Telephone Skills Training Video

Great telephone service doesn't have to be a thing of the past. Even with the advent of email and the Internet, your customers still want to be able to call sometimes and reach a live person. And how that call is handled still makes a huge difference to the success of your organization. (DVD or Video Streaming)
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Plan, Write and Give a Winning Presentation - DVD

Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make the presentation of your life! Divided into three sections—planning, writing and giving a presentation, The Basics of How to Plan, Write and Give a Winning Presentation!

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Conflict: The Rules of Engagement - DVD

The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones.

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The Invisible Meeting

The Invisible Meeting demonstrates 6 effective techniques for making your conference calls more productive. This engaging program reveals the challenges and the virtual rules that both participants and meeting organizers need to know. The Invisible Meeting will make your conference calls more effective, saving your organization time and money.
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Changing Pace - Binder/Book

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning.

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