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Communication Skills Training Videos

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Gender-Driven Selling Strategies (DVD)

Men and women buy differently. This video uncovers the secrets of targeting your sales strategy to be equally successful with men and women. How to build relationships, when to chat versus when to get down to business, even how and where you stand when selling to a woman or a man, can make or break a sale.

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Getting Ahead by Getting Along: People Skills for the Workplace

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers.
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Creating Customers for Life - DVD

This exciting and idea loaded seminar is Michael Wickett’s best sales training program ever. He delivers practical and powerful strategies for connecting with customers at a deeper level through questions, listening, and communication excellence.

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Profitable People Skills - DVD

In today’s highly competitive world, it’s all about being better than the competition. Doing things they’re not willing to do to keep customers happy. Discover practical techniques and easy-to-implement strategies for bettering your communications in critical areas such as voice mail, e-mail, thank you notes, and face to face communications. Avoid critical communication mistakes to build and maintain long-term relationships in your personal and your professional life.
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Phone Power - DVD

Get ready for a content-loaded seminar will give you specific ideas on how to use the phone to your greatest advantage. Whether your a tele-marketer, sales professional, or collections agent, you’ll learn and quickly benefit from these proven, practical ideas for getting through to the most important people on your list.

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Power Talking - DVD

This content-loaded seminar will give you specific ideas on how to be more positive and persuasive in everyday conversational interactions.

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The Power to Persuade - DVD

Internationally known motivation and persuasion expert, Mike Lipkin, presents 7 insights that will inspire you to take charge of your most important aspirations. You’ll also learn how to help others by motivating them win as well. You’ll learn to understand and connect at the deepest level, discover your personal “sweet spot” of success, and lead yourself and your team to higher levels of success. Top professionals understand that the power to lead comes from The Power To Persuade.

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Super Sales Presentations - DVD

Every day, salespeople with superior products and services lose business to their competitors because their competitor’s presentation skills are superior. Veteran speaker and speech coach Patricia Fripp gives you dozens of ideas for taking your presentations to the next level. You’ll learn how to open, how to close, how to build credibility, how to use stories, how to handle adverse questions, how to be remembered, and more.

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Training House Reproducible Games and Simulations

Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.

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Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
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The DISC Styles Assessment

The DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line.

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Influencing Style Clock Facilitator's Guide

This instructor-led workshop for managers and other professionals uses experiential learning and practice to enable managers and supervisors to lead and communicate collaboratively with more effectiveness and less reliance on purely autocratic methods.
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HR Audit Checklists

Uncover potential HR compliance problems before they arise, while making certain each policy is current and provides the best information for your company. HR audit topics addressed include: How to conduct a self-audit, Affirmative action laws, EEO, Discrimination, Workplace harassment, Termination, Communication, Salary and pay, Discipline, Safety, Health and security, Retirement and pension, Benefits-including 2010 HealthCare Reform, managing flexible work schedules, telecommuting, electronic monitoring, workplace violence.
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50 Activities for Achieving Cultural Competence

Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.

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Developing Employees Courseware

Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships.

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Rapid Skillbulder Negotiating Skills 10 Pack

The Negotiating Skills SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency.

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Conversation Strategies for Preeminence - DVD

How can you create conversations that help others grow? How can you make every meeting a once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin.

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FunFactorDVD

The Fun Factor - DVD

Study after study shows that organizations and teams that have fun on a regular basis get more done. Having more fun at work improves morale, keeps people motivated, lowers stress, and leads to a happier workplace environment.
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Guerrilla Negotiating - DVD

You negotiate constantly with almost everyone you meet, for time, for resources, for things you buy and sell. You negotiate with your spouse over which movie to see, and with your teenagers over car keys and curfews. You negotiate with lenders and suppliers, as well as with lawyers. And just because they're nice people doesn't mean they have your best interests at heart.

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Communication Skills (Healthcare) DVD

This program describes the importance of positive Communication skills and teaches effective methods for creating clear, respectful exchanges.
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50 Activities for Conflict Resolution

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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Let's Get Together! Communicating Respect in a Diverse Workplace (Complete Series)

Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork.
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Use the Telephone the Right Way Training DVD

Good common sense telephone techniques and old-fashion courtesy--especially in today's digital age--often define crucial business moments.
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DISCstyles Assessment 5-Pack

This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10­–15 minutes you gain valuable time for individual coaching sessions or group discussions.

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Spanish Speaking Workforce: Communication For Safety and Effective Production

Spanish Speaking Workforce: Communication For Safety And Effective Production

Welcome to our program on communicating with your Latino workforce. This program will help you understand the Latino culture, beliefs, and to improve safety and work performance. Our objective is to help you understand the important elements of understanding and how to motivate your Latino workforce for safety and productivity.

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Supervising Leadership Excellence - Communications For Supervisors

Communications For Supervisors - Communication is the foundation of leadership. There are literally hundreds of ways we communicate with speech, hands, eyes, body language, direction, the way we talk with others, the way we listen. Communication is more than talking. Your effectiveness as a supervisor depends somewhat on your verbal skills, your attitude towards people, your non-verbal gestures and signals and certainly, your listening skills.
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Administrative or Executive Assistants/Secretaries - Improving The Position

Administrative Or Executive Assistants/Secretaries - Improving The Position – This program is based on an experienced, real world Executive Secretaries' viewpoint and expertise.

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50 Activities for Interpersonal Skills Training - Download

These active learning sessions cover vital people skills such as assertiveness, listening, decision making, motivation, presentation skills, leadership, and teamwork. Each activity is fully reproducible, and all participant handouts and transparency masters are included. Activities take 1-3 hours to complete.
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50 Activities For Developing Management Skills Volume 2 - Download

50 fully reproducible activities ranging from 1 to 3 hours in length. There is skill development for the following managment skills: Problem Solving, Communication, Self Development, Self Exploration, Listening, Distance Management, Disciplining employees, Decision making, Leading Meetings, Managing Stress and more.
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50 + Activities to Teach Negotiation - Electronic Delivery

Best-Seller!

This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer.

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Rapid Skillbuilder Library - 2 Volume Set

The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders.
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Networking & Relationship Building Profile Facilitator's Guide

The Networking & Relationship Building Profile Leader's Guide provide a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible.
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20 Training Workshops for Listening Skills

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
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Leadership: Would I Inspire Me?

Video Steaming Also Available!

The "Would I Inspire Me?" video program gives viewers practical ways to make work life more meaningful, productive, and rewarding for themselves and their team.
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Leading with Persuasion

"Leading with Persuasion" demonstrates the process of effective persuasion. In the video, a supervisor has an interesting idea for improving production, but almost no one on his team wants to listen. Fortunately, one fellow team member thinks he may have a good idea.
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