Call us: 888-337-2121
View Cart

Communication Skills Training Videos

LEAD-integrity

LEAD with Integrity: Promoting a Culture of Ethical Conduct

L.E.A.D. with Integrity helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model (Listen and watch for what matters most; Encourage openness and honesty; Analyze each situation and take appropriate action; Demonstrate consistent fairness and respect), your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.
Learn more...
writing-businessdvd

Negotiating for Business Results (DVD)

Negotiation takes place all the time. It plays a vital role in your everyday business and personal life; yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed.
Learn more...
Leadership-Every-Level22

Leadership at Every Level - Video

This video begins by demonstrating successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.
Learn more...
50conflict.jpg

50 Activities for Conflict Resolution - Download

50 Activities for Conflict Resolution (PDF Download)
Average rating:
average rating 100%

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

Learn more...
Customer-Service-Telephone-Connection-33

Customer Service: The Telephone Connection

Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression and build customer loyalty over the telephone. (DVD or Video Streaming)
Learn more...
executive-briefings-library

Stanford Executive Briefings Library

Stanford Executive Briefings Library
Average rating:
average rating 100%
Our special selection includes new, best-selling and classic Stanford lectures, filmed on campus and featuring business experts, executives and CEO's, and noted academics from Stanford and elsewhere.
Learn more...
gateways_cover.jpg

Gateways to Inclusion

Gateways to Inclusion: Turning Tense Moments into Productive Conversations is our latest program. Featuring Sondra Thiederman, this comprehensive training program shows how painful and disruptive diversity disasters can be, and offers simple tools to help your people turn these uncomfortable situations into productive conversations.
Learn more...
hrd-EL-F.jpg

Effective Listening Workshop

This workshop presents techniques for accurately interpreting both verbal and non-verbal aspects of a message in order to improve overall job performance. Participants will analyze a series of barriers to effective listening and methods to successfully overcome them. The workshop is designed for all employees, managers, supervisors, and leaders whose productivity and performance depends upon superior listening, comprehension, and concentration skills.
Learn more...
LiveSeminarSeries

The Master Seminar Collection (62 DVDs)

What if you could hire a world-class speaker to motivate your office or sales team? How much would it cost for a 1-hour speech? With the Live Video Seminar Series on DVD, you can have a top trainer present to your group every week of the year for less than you would pay to hire a speaker one time. Soon, youíll notice dramatic increases in your teamís attitude, skill-set, and level of motivation.
Learn more...
Leadership-Feedback-122

Leadership Feedback: What employees want to tell you...but don't!

This entertaining video program provides a look at the kinds of things leaders do to de-motivate employees (that employees typically donít speak up about). It then shows what leaders can do to generate the kind of feedback that matters most: employee commitment and productivity.
Learn more...
badapples.jpg

Bad Apples: How to Deal with Difficult Attitudes

It's sad but true--one or more "bad apples" can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
Learn more...
C-455B

Conflict Management

This course illustrates how to resolve conflicts using the SLOW method, reasons for different points of view, and tips for face-to-face communication.
Learn more...
Cross-Cultural-Communication22

Cross-Cultural Communication (high tech scenario)

Bridge cultural and communication differences with the universal language: great service!
Learn more...
performance-appraisals-results.jpg

Performance Appraisals: Getting Results - DVD

(DVD or Video Streaming) Performance reviews are a way for you and your employees to get on the same page about what you expect from them.
Learn more...
thinking-clearly.jpg

Basic Management Training Complete Series

Basic Management is the first grouping in a series of workshop collections that are designed to fully develop your managers. Each workshop is designed as a stand-alone workshop and can be delivered in any order. We suggest that you start your beginning managers out with the Basic Management Series and move them up the ladder to the Advanced Management Series, and then on to the Leadership Series. (This series is provided as a site license with unlimited customization and reproduction at a single location of all the workshops.)
Learn more...
power-positive-dicipline22

The Power of Positive Discipline

This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem.
Learn more...
listening-under-pressure_52_2.jpg

Listening Under Pressure: The Customer Service Challenge- DVD

Life is full of distractions, and the work environment is no exception. Especially when you're dealing with customers. It's easy to get sidetracked by coworkers, cell phones, other customers, and a hundred other things.
Learn more...
well-managed-meeting.jpg

The Well-Managed Meeting

This brand-new video, freshly produced by a talented cast and crew, starts with the common pitfalls that often derail meetings. Then you’ll see proven methods that can have a dramatic impact on the effectiveness of your organization's meetings. (DVD or Video Streaming)

Learn more...
Seminars_on_DVD.jpg

The Truth About Lying DVD

What is the cost of being lied to? How can you tell when people are being dishonest with you? Explore these and other important questions in this eye-opening, fascinating program that dispels myths about lying, and gives you the cold hard facts.
Learn more...
thinking-clearly.jpg

Thinking and Deciding Clearly Workshop Series

This interactive workshop helps managers develop the necessary skills for problem solving, decision making, risk management, and thinking clearly.
Learn more...
hrd-FSNIM-F.jpg

Flex Style Negotiating - Instructor's Manual

This Instructors Manual enables a trainer to deliver a one-day workshop scoring, interpreting and training with the Flex Style Negotiating instrument. There are experiential activities for exploring conflict and managing anger as well as negotiation role-plays.
Learn more...
TwelveAngryMenVideo

Twelve Angry Men: Teams That Don't Quit

In this new version, examples of workplace team meetings and discussions are interspersed with correlating scenes from the classic movie Twelve Angry Men, where a jury contentiously tries to decide the innocence or guilt of a boy indicted for murder.
Learn more...
50actcomm222

50 Communications Activities, Icebreakers, and Exercises

Best-Seller!

Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness.

Learn more...
BeyondExcellenceDVD

Beyond Excellence - DVD

This fast-paced program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy program that can help anyone to achieve higher levels of excellence.
Learn more...
coaching-wining-team.jpg

Coaching a Winning Team - DVD

Tara VanDerveer - Director & Head Coach, Women's Basketball, Stanford University
Whether it be in basketball or business, a successful team is created by strengthening individual qualities and focusing them on a singular goal.(DVD or Video Streaming)

Learn more...
Share on Facebook
FREE SHIPPING

Free ground shipping on U.S. orders.

Subscribe to our free: HR Training eNewsletter
mcafee secure
Featured Customers
ibm logo 3m logo us-army logo microsoft logo wal-mart logo Kaiser Logo