A Guide to Being a Companion Homemaker: Roles and Responsibilities (DVD)

This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.

Topics include:

• The importance of people skills

• Positive communication techniques

• Ethics, integrity and professional behavior

• Ageism: what it is and how to avoid it

• Appearance and hygiene

• Cultural sensitivity

• Phone etiquette

• Escorting and transporting your client

• Observation skills

• Handling medical emergencies

• Fire safety and disaster preparedness

Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key.

Length: 30 minutes