Conflict Resolution in the Office

In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence.

"Conflict Resolution in the Office" training program discuss different types of conflict that you may encounter on the job, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control.

Topics covered in these products include:

• Understanding workplace conflict.
• Responses that can make things worse.
• Resolving conflicts effectively.
• How to handle a confrontation.
• and more.

All "Conflict Resolution" products are available in English and Spanish.

AVAILABLE TRAINING OPTIONS:

DVD or USB Flash Drive Includes

• Leader’s guide
• Quiz & Answer Key
• Training certificate
• Runtime: 21 minutes
• Training materials are available in PDF format and are stored in a folder on the DVD.

Safety Meeting Kit Includes:

• DVD
• 5 Posters
• 30 Booklets
• Leader’s guide
• Quiz & Answer Key
• Training certificate
• Runtime: 21 minutes

Video Streaming

• Online Video Streaming/Video-On-Demand (VOD)
• Uses live-action HD video filmed in real-life work environments.
• Engages employees in the training process.
• You get a 1-Year License (multi-year licenses available)
• Video streaming pricing is based on the number of user video views. A user view is recorded for each time the video is viewed.
• Programs are chapterized so information is easily digested and retained.