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Conflict Resolution in the Office Training Program

K0003389EM
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Conflict Resolution in the Office Safety Meeting Kit discusses the techniques and strategies that can be used to limit the damage and disruption conflict can sometimes cause in the workplace. Conflict in the workplace is inevitable.
marc - K0003389EM
$395.00
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Additional information about Conflict Resolution in the Office Training Program

Conflict Resolution in the Office Safety Meeting Kit discusses the techniques and strategies that can be used to limit the damage and disruption conflict can sometimes cause in the workplace. Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong.

The good news about conflict is that it is usually based on caring. The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and grow without a resolution, it can lead to serious problems such as threats and even physical violence. This kit shows employees that when difficult situations are dealt with in a calm and unemotional way, compromise and collaboration are possible... and a lot can be gained from resolving a conflict.

Materials in the kit include a DVD program, 5 motivational posters, and 30 employee booklets.
DVD kits come with an easy-to-use leader's guide, scheduling and attendance forms, and an employee quiz.

The DVD and employee booklets include information on:

  • The consequences of conflict and how it can disrupt the workplace.
  • How resolving workplace conflict is an integral part of everyone's job.
  • The common causes of workplace conflict and how to recognize them.
  • Diffusing disagreements before they get out of hand.
  • The damage that escalating conflict and violence can do to an organization.
  • How collaboration can be a valuable tool in resolving conflicts.
  • How to apply proven conflict resolution techniques and strategies.
  • and more!

DVD Runtime: 19 minutes


AVAILABLE TRAINING OPTIONS:

DVD or USB Flash Drive Includes

  • Leader’s guide
  • Quiz & Answer Key
  • Training certificate
  • Runtime: 21 minutes
  • Training materials are available in PDF format and are stored in a folder on the DVD.

Safety Meeting Kit Includes:

  • DVD
  • 5 Posters
  • 30 Booklets
  • Leader’s guide
  • Quiz & Answer Key
  • Training certificate
  • Runtime: 21 minutes

Interactive CD Course Includes

  • Learning Management System (LMS)
  • Student enrollment, tracking and testing
  • Scheduling and Reporting
  • Runtime: 30 minutes

Video On-Demand (VOD)/Video Streaming

  • 25 to 100 Per View Licenses (A view is counted when an individual employee competes the viewing of the video)
  • 1 Year License (multi-year licenses available)
  • If you need a larger viewing license, contact our support team today.
  • VOD/video streaming provides a consistent level of training to each employee, whatever their schedules or physical location… and new hires can be trained as soon as they walk in the door.

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