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Conflict Resolution Training Videos & Courses

50 Activities for Developing Leaders Vol. II - Download

Best-Seller By Lois B. Hart, Ed.D. (2003)

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus o

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Conflict: The Rules of Engagement - DVD

The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones.

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Bad Apples: How to Deal with Difficult Attitudes

It's sad but true--one or more "bad apples" can spoil a bunch of your best performers or undermine your organizational culture. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
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The Power Dead-Even Rule (2013 Edition)

Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Unfortunately neither gender is aware of these disparate norms and rules and often misread what is being communicated.
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50 Activities for Self-Directed Teams - Download

Implement successful self-managed teams in your organization. This collection of proven training exercises has been tested and refined in actual team training sessions, and covers all aspects of team development, including mutual goal setting, managing team stagnation, and developing team norms.
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50 Activities for Conflict Resolution

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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A Real World Guide to Diversity in the Workplace (DVD)

Video Streaming Available!

Educate your new and existing employees on the basics of today's more pressing human resource topics with the Positive Prevention Series. The secret is in capturing each employee's attention with these engaging videos/DVDs that provide easy to grasp content and Q&A scenarios that assure employee understanding.

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Managing with Power: Politics and Influence in Organizations- DVD

Most organizations and managers are filled with good ideas; the problem is one of implementation. Power and influence, rather than being the organization's last dirty secrets, are in fact secrets of success for both organizations and individuals.
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Managing Four Generations in the Workplace - DVD

Video Streaming Available!

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.

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The Master Seminar Collection (62 DVDs)

What if you could hire a world-class speaker to motivate your office or sales team? How much would it cost for a 1-hour speech? With the Live Video Seminar Series on DVD, you can have a top trainer present to your group every week of the year for less than you would pay to hire a speaker one time. Soon, youíll notice dramatic increases in your teamís attitude, skill-set, and level of motivation.
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50 Activities for Self-Development - Download

These fully reproducible activities can be used in self study exercises or facilitated by a trainer. There is skill development and awareness training in the following competencies: Problem Solving, Motivation, Influence, Values, Exploring feelings, Relieving pressure, Coaching, Setting objectives, Management Style, Brainstorming, Creativity and more.
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Everybody Wins: How to Turn Conflict into Collaboration

Video Streaming Also Available

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
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50 Case Studies for Management & Supervisory Training - Electronic Delivery

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.
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Compliance Collection (7 Courses)

This collection will not only help you comply with legal requirements, but will also encourage employees to embrace their diverse workforce and celebrate the differences that make us all unique.
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A.C.E. It! How To Solve Tough Workplace Problems

Video Streaming Also Available

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!
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Changing the Rules - DVD

The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior.

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Managing Conflict at Work - DVD

In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Video Streaming Available!

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Building a Winning Team - DVD

Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordonís strategies for successfully uniting teams center on his belief that communication is key. (DVD or Video Streaming)

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Cultural Awareness Video

In the Cultural Awareness training program, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help your employees gain the essential skills for avoiding costly cultural conflicts, and for respect and cultural awareness in business places.
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DISCstyles Assessment 5-Pack

This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10≠Ė15 minutes you gain valuable time for individual coaching sessions or group discussions.

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Diversity Challenges: What Would You Do? - DVD

Whether your organization already started a diversity initiative or you're just beginning to look at the effect diversity has on your productivity, this diversity training video program is designed to give your organization a chance to discuss some real issues affecting your workforce.

Video Steaming Available!

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Facing the Tiger: Workshop

Facing the Tiger teaches managers and supervisors to confront conflict and use it to galvanize positive change in the organization. Learn how facing unresolved conflict can create breakthroughs in understanding and problem solving.
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Four Generations: The Greatest Potential (DVD)

Video Streaming Also Available

With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. But these differences need not be barriers to a bigger bottom line.

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Gender-Driven Selling Strategies (DVD)

Men and women buy differently. This video uncovers the secrets of targeting your sales strategy to be equally successful with men and women. How to build relationships, when to chat versus when to get down to business, even how and where you stand when selling to a woman or a man, can make or break a sale.

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Getting Ahead by Getting Along: People Skills for the Workplace

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers.
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Grand Canyon Adventures Package: DVD Version

This team building simulation will take participants on an unforgettable learning adventure! Set in the Grand Canyon, these video management training DVDs offer team building activities for groups, and provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building.
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Conflict: Rules of Engagement - DVD

How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die.

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In the Company of Women - DVD

Women can be best friends or worst enemies. Women have profound emotional ties to other women. Even when a woman finds the male love of her life, the bonds she shares with female friends usually remain unshaken.
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In This Together - Video

The In This Together training package presents an engaging look at harassment and respect in the workplace. Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on.

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Leadership Lessons From Mom - 5 Pack

It's amazing how often Mom’s advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life.

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Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

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Let's Get Together! Communicating Respect in a Diverse Workplace (Complete Series)

Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork.
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Little Things Mean a Lot: Microinequities to Micro-Affirmations

This DVD-Based training program that teaches strategies you can use to eliminate microinequities and promote inclusion. The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power, innovation and productivity.
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Ouch! Your Silence Hurts

Ouch! Your Silence Hurts challenges viewers by asking, How will you personally respond next time you witness somebody being treated with disrespect? You have a choice: Passive Bystander or Pro-active Ally." In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else.

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Painless Performance Improvement - Video

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

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