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Conflict Resolution Training Videos & Courses

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Cultural Awareness Video

In the Cultural Awareness training program, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help your employees gain the essential skills for avoiding costly cultural conflicts, and for respect and cultural awareness in business places.
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DISCstyles Assessment 5-Pack

This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 1015 minutes you gain valuable time for individual coaching sessions or group discussions.

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Diversity Challenges: What Would You Do? - DVD

Whether your organization already started a diversity initiative or you're just beginning to look at the effect diversity has on your productivity, this diversity training video program is designed to give your organization a chance to discuss some real issues affecting your workforce.

Video Steaming Available!

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Facing the Tiger: Workshop

Facing the Tiger teaches managers and supervisors to confront conflict and use it to galvanize positive change in the organization. Learn how facing unresolved conflict can create breakthroughs in understanding and problem solving.
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Four Generations: The Greatest Potential (DVD)

Video Streaming Also Available

With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. But these differences need not be barriers to a bigger bottom line.

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Gender-Driven Selling Strategies (DVD)

Men and women buy differently. This video uncovers the secrets of targeting your sales strategy to be equally successful with men and women. How to build relationships, when to chat versus when to get down to business, even how and where you stand when selling to a woman or a man, can make or break a sale.

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Getting Ahead by Getting Along: People Skills for the Workplace

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers.
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Grand Canyon Adventures Package: DVD Version

This team building simulation will take participants on an unforgettable learning adventure! Set in the Grand Canyon, these video management training DVDs offer team building activities for groups, and provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building.
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Conflict: Rules of Engagement - DVD

How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die.

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In the Company of Women - DVD

Women can be best friends or worst enemies. Women have profound emotional ties to other women. Even when a woman finds the male love of her life, the bonds she shares with female friends usually remain unshaken.
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In This Together - Video

The In This Together training package presents an engaging look at harassment and respect in the workplace. Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on.

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Leadership Lessons From Mom - 5 Pack

It's amazing how often Mom’s advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life.

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Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

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Let's Get Together! Communicating Respect in a Diverse Workplace (Complete Series)

Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork.
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Little Things Mean a Lot: Microinequities to Micro-Affirmations

This DVD-Based training program that teaches strategies you can use to eliminate microinequities and promote inclusion. The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power, innovation and productivity.
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Ouch! Your Silence Hurts

Ouch! Your Silence Hurts challenges viewers by asking, How will you personally respond next time you witness somebody being treated with disrespect? You have a choice: Passive Bystander or Pro-active Ally." In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else.

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Painless Performance Improvement - Video

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

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Insight Inventory Form A: Teaming Up with INSIGHT- 5 Pack

The newest addition to the best-selling Insight Inventory product line is Teaming Up with Insight. Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team focused product is dedicated to evaluating and improving vital group communication.

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Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
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The DISC Styles Assessment

The DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line.

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Insight Inventory Form B: Understanding Yourself & Others- 5 Pack

In just 30 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

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The Stanford Video Guide to Negotiating - Video

Negotiating is the art of making better deals. Making the right business deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. This classic best-seller guides viewers through the skills that are the keys to negotiating well.
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The Unified Team Video

Conflict... while it's often blamed for the breakdown of a team's unity, it's often just a symptom of a larger problem. This program lays out a practical approach that any team leader can follow to deal with the symptoms, and the cure.
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Twelve Angry Men: Teams That Don't Quit

In this new version, examples of workplace team meetings and discussions are interspersed with correlating scenes from the classic movie Twelve Angry Men, where a jury contentiously tries to decide the innocence or guilt of a boy indicted for murder.
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Unlocking Conflict! Meeting Opener - DVD

Need the keys to conflict around your office? Well, here they are! Unlocking Conflict! offers fast-paced, entertaining tools to handle conflict, from positive reinforcement of tried-and-true methods to new ideas for helping solve conflict issues in the workplace.
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