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Conflict Resolution Training Videos & Courses

CUS015-DVD-ESP

Difficult People: How To Deal With Them

Hostile customers. Unreasonable co-workers. Indecisive, vacillating bosses. Over-agreeable (but do-nothing) subordinates. You meet them everyday, and dealing with them, just to say the least, can be stressful. But it need not be, as long as you got the tricks to identify, understand and cope.
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978-1-63332-288-2

Life Skills for Success: Stress and Anger Management Skills Video

This video provides individuals with strategies they can use to cope with the stress of a job and career and to effectively deal with conflicts that arise in both professional and personal situations.
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criticism_giving_taking

Criticism: Giving and Taking - Video

We often hear the term "constructive criticism." Unfortunately, much criticism ends up being destructive. Learn how to give — and take — criticism in ways that will benefit the individuals involved, as well as your organization.

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2750E1CNFL

Taking Control of Conflict: How to Resolve and Minimize Workplace Disputes

s conflict an ongoing battle in your organization? Apparently, it is foremost. A recent study reveals that 85 percent of employees experience conflict at work -- a staggering 2.8 hours each week -- ranging from mild squabbles with teammates to explosive disagreements between managers.
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