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Conflict Resolution Training Videos & Courses

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We're All Different: Diversity in the Workplace - Video

Workplace equality is something that everyone is entitled to, regardless of factors like age, race, and gender. Too often, fear creeps in where issues of diversity are concerned and qualified individuals are overlooked just because they’re different. (DVD or Video Streaming)
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Disruptive Behavior: Too Great A Cost (DVD)

Online option available

This program defines disruptive behavior among healthcare workers, providing examples and differentiating subtle forms from obvious manifestations. It points out the impact of disruptive behavior on employee health, morale, performance, turnover, organization's reputation, communication, teamwork and patient safety.

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Transforming Workplace Conflict Courseware

Adult Learning Principles is a comprehensive one-day workshop for training instructors or "managers who also train" on how to use adult learning principles to make employee development a highly effective performance improvement strategy.
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Networking & Relationship Building Profile Facilitator's Guide

The Networking & Relationship Building Profile Leader's Guide provide a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible.
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What Do You Say?-5 Pack

This self-assessment helps identify your communication style. By selecting the responses that indicate how you are most likely to reply in 12 different situations, you will gain insight into your style of influencing others. You will learn that your responses either more theory X (Parent) or Theory Y (Adult), and what this implies about how people can be motivated.
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Rapid Skillbuilder Library - 2 Volume Set

The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders.
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50 Activities for Team Building, Volume 1 - Download

Volume 1 contains creative training activities which focus on the building blocks for teams such as communication, leadership, conflict resolution, and decision making.
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50 Activities for Achieving Change

A complete selection of training activities for teaching others the process of accepting change, demonstrating the need for change, reducing conflict, improving communication skills and more.
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Showdown at Generation Gap - DVD

Everyone sees the world differently. We all have different frames of perspective and reference. Generational Conflict happens when Boomers and Xers egin to make assumptions about each other and fail to recognize the other persons frame of reference.
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Conflict Resolution 1: Basic Problem Solving (DVD)

Learn the definition of and objectives of problem solving as a correctional officer. This program taches that sometimes inmates problems are beyond some officers capabilities - when to call for backup.
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Kelso's Choice Conflict Management Skills Kit 4th Edition

Kelso's Choice Conflict Management Kit, our flagship program now in its 4th Edition, has been beloved by school counselors and children alike for over 25 years. Helping empower children to make good choices and solve conflict on their own, school administrators and counselors often find that discipline referrals are reduced dramatically when the Kelso system is used.
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Kelso's Choice "Putting Kelso Into Play" Conflict Management DVD

This program help's students see how kids use conflict management solutions to solve everyday problems.
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50 Activities for Developing Supervisory Skills - Download

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more.
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Pat Heim Workplace Communication Training DVD Set (6 Videos)

This set includes six videos including: Power Dead-Even Rule - REVISED, Invisible Rules - REVISED, Conflict: The Rules of Engagement, Changing the Rules, Gender-Driven Selling Strategies, In the Company of Women.
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Invisible Rules (Revised) - DVD

Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior.
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4 Volume Collection of Questionnaires

This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special.

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The Customer Service Connection (DVD)

In this customer service DVD, professionally-acted scenes in a variety of businesses (bike shop, book store, machine shop) depict the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Phone skills are reviewed, as are the skills required to satisfy difficult customers.
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Compendium of Questionnaires and Inventories Volume 1

Frustrated when you can’t find the right assessments and inventories to use during training sessions? This manual is chock full of an assortment of assessments, checklists and surveys covering a variety of different topic areas.

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The Kelso Counselor Activity Toolbox

New and exclusive kit created to reinforce Kelso's Choice beyond the schoolhouse walls. This kit is intended for small group counseling sessions and/or for parents to use at home.
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Moving Forward...in the Aftermath of Trauma

This video gathers a group of leading experts in the field of trauma, who give practical suggestions for moving forward. This is invaluable information for those directly (or indirectly) affected by traumatic incidents in the workplace and beyond. This information is also critical in preparing for future physical or emotional trauma.
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Global Competence: 50 Training Activities for Succeeding in International Business - Download

Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication.

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Compendium of Questionnaires and Inventories Volume 2 - Download

The second volume of the popular Compendium of Questionnaires and Inventories has arrived – with 48 new assessments, checklists and surveys for increasing self-awareness and stimulating discussion in training and development activities.
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In An Instant - Volume 1: Workplace Issues DVD

Anthony Salemi - We know you just don't have the time to read all the articles and business books to solve every business problem. Noted industrial psychologist, Dr. Anthony Salemi has developed this In An Instant series to help you solve these problems.
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