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Produced - 2007
In the galaxy of customer service, Curt Hinderman’s lost in space. Until one dark night, when his car breaks down en route to a mandatory training session, and the tables are turned as he finds himself needing urgent help from his customers. Aided by the mysterious Angela, Curt discovers the essentials of great service – while taking your audience on a journey of discovery.
As this fresh, entertaining tale unfolds, you’ll find your audience completely absorbed by the learning points, while training becomes simple yet highly effective. Enjoyable and easy-to-use, Customer Service Zone is an essential resource for all organizations serving customers.
Key Learning Points:
Customer Zone is an excellent customer service training and can be used for:
Program includes: 18 minute DVD 50+ page leaders guide on CD with sample agendas, PowerPoint presentation; activities, closed-captioning and more.