Customer Service Training Videos & Courses
Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done! offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace.
The ability to communicate in a professional manner can take you a long way in your career and in your personal life. You may not even realize how much communication impacts your day to day, but it does. That’s why it is so important that you learn to communicate at work. Individuals build the skills required to effectively communicate their thoughts, ideas and opinions to others. (5-Courses)
This program series equips your entire organization to sell smarter, not just harder. Featuring individual programs for sales managers, sales professionals and sales support teams, The S.A.L.E. Series is powerful foundational sales training that helps employees build critical skills to increase the effectiveness of your organization’s sales efforts—top to bottom.
Virtual reality is here — what does that mean for your business? Early adopters such as Merrill Lynch, Toyota, LinkedIn and Konica Minolta are already seeing dramatic results in learning simulations, training, and marketing effectiveness.