Employee Development

The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones.

The Dealing with Conflict Workshop, is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Coursebooks and the comprehensive Dealing with Conflict Facilitator’s Guide with an all new optional audio ppt for playing recorded lecture sections.

Understanding the nature of stress at a detailed level is the basis upon which we can start to manage it effectively. The Personal Stress and Well-being Assessment provides a simple but thorough process by which we can better understand our own stress handling skills.

Change management skills are critical for organizations and individuals alike, as change has become the standard in today’s society. Whether it’s up-sizing, downsizing, changing vendors, upgrading computer systems, moving to a new location, starting in a new position, or any other deviation from the norm, there are change management tools to help facilitate the change process.

These award-winning ethics training videos follow four realistic scenarios that demonstrate the importance of basic values such as respect for others, fairness, and honesty.

In this hilarious, eye-opening program, you’ll discover the keys to maintaining a positive attitude through 7 practical steps that will make a real difference in any and every area of your life.