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Competency-based interviewing techniques will give your company a strategic focus by allowing hiring managers to integrate job-specific, future-oriented competencies into their interviews. This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus.

Bias costs organizations billions in lost productivity, high turnover, and low morale, not to mention the risk of expensive litigation. This DVD-based course, featuring Dr. Sondra Thiederman, targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces.

Many employees in the kitchen and food service industry are injured every year. Food handlers, cooks, waiters and waitresses, beverage servers can’t always be concentrating on anything except providing quality food and service. This program will cover all aspects of safety in the restaurant kitchen.

According to OSHA, workplaces must be free of all recognized hazards. Certainly, knives fall into this category. Companies provide the appropriate training. It’s up to the employee to be aware and comply with company procedures. This program focuses on the use of knives with emphasis on safety.

Labor Management Safety Committees - One of the most important aspects of safety, efficiency, or productivity is teamwork between labor and management. Safety committees composed of both labor and management are the most effective.

Lesson Boosters presents Got Empathy?
Children will learn to understand the meaning of empathy and its importance in these 4 programs. Copyright 2010.