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CSA 2010 and How It Affects Your Organization - DVD

CSA 2010 And How It Affects Your Organization - FMCSA's compliance and safety programs improve and promote safety performance and save lives.
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CSA: Know the BASICs - USB Training

Train drivers on CSA, the 7 BASICs, scoring & evaluation and FMCSA interventions.

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Customer Accidents - Third Party Liability (DVD)

This program provides generally accepted guidelines in what we call third party liability or non-employee liability claims. There are many things you can do that prevent or help reduce customer accidents.
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Customer Accidents and Liability (DVD)

This program addresses safety for customers or guests and how to reduce the organization’s liability in the event of a customer accident, illness, injury or property damage claim. It provides guidelines combined with restaurant industry experience in third-party liability or non-employee liability claims.
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Customer Service Best Practices - Book

This practical new resource book includes 38 carefully chosen articles, training tools, case studies and job aids that you can use to positively impact your customer service through training, benchmarking, and new processes.

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Customer Service Commitment Profile Facilitator's Guide

The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer. The level of service excellence they offer and that is offered by the organization as a whole are assessed.
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Customer Service from the Heart

In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more.
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Customer Service Skills Profile Leader's Guide

This easy-to-use assessment solves one of your biggest headaches in customer service - ensuring consistency in your staff's performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on - and the motivation to acquire all the skills of an all-around good customer service giver.
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Cyber Crime (Law Enforcement/Fire/Security)

Cyber Crime - Computers and the Internet have revolutionized the way we do business. Along with this technical progress, we are introduced to Cyber crime and privacy issues. When we hear the word cyber crime, it conjures up the scene of young computer hackers trying to break into computers to do harm to a particular company or website.

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Cyber Crime (Law Enforcement/Fire/Security)

Cyber Crime - Computers and the Internet have revolutionized the way we do business. Along with this technical progress, we are introduced to Cyber crime and privacy issues. When we hear the word cyber crime, it conjures up the scene of young computer hackers trying to break into computers to do harm to a particular company or website.

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D.O.T. - Out of Service Criteria DVD

D.O.T. - Out Of Service Criteria - In this video, we want to examine what's known as Motor Vehicle Out of Service Criteria. This criteria is published by the Commercial Vehicle Safety Alliance or CVSA. If any of the conditions described in this program are present on your vehicle, the vehicle may be deemed Out of Service by the Department of Transportation.
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Daily Planet Goes to Australia Super DVD Pack

Hosted by science enthusiasts, Jay Ingram and Kim Jagtiani, Daily Planet is a series that provides discussion and commentary on the scientific aspects of current events.
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Daily Planet in the Classroom: Environment Super Pack

This video series featuring interviews, field pieces and real-life experiments from around the world, Daily Planet provides a fast-paced, enlightening and entertaining look at what is happening on (and off) our planet.
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Daily Planet in the Classroom: Social Studies Super Pack

Hosted by science enthusiasts, Jay Ingram and Natasha Stillwell, Daily Planet is a series that provides discussion and commentary on the scientific aspects of current events.
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Daily Planet: Nutrition Super Pack DVD

Hosted by science enthusiasts, Jay Ingram and Natasha Stillwell, Daily Planet is a series that provides discussion and commentary on the scientific aspects of current events.
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Daily Planet: Transportation Super Pack DVD

Featuring interviews, field pieces and real-life experiments from around the world, Daily Planet provides a fast-paced, enlightening and entertaining look at what is happening on (and off) our planet.
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Dating, Violence, and Abuse (2-Pack) Video

Grades 6-12 In one out of eight teenage relationships, dating becomes a complicated pattern of physical and/or emotional abuse inflicted on one partner — most often the girl — and a pursuit of power and control by the other. In a series of dramatic vignettes, this workshop addresses myths about the nature of love and gender-related behavior that allow dating violence to flourish.

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Day To Day Management With COPD

Day To Day Management With COPD

Learn all about COPD and how this vital information can help you live a long and fulfilling life. Provides helpful suggestions for dealing with your daily routines and activities. This program is part of our respiratory series designed to comply with the Joint Commission standards for education of patients and family
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Diet, Nutrition, and Cancer Prevention - DVD

This program is about how you can take steps to help protect yourself and your family from various types from cancer. About one third of all cancer deaths may be related to what we eat. Making positive choices in your diet everyday promotes good nutrition and good health and may reduce your risk of some types of cancer.

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Disaster Workers Code of Safe Practices (DVD)

Disaster Workers Code Of Safe Practices - Today’s training program is to review some basic guidelines and a code of safe practices to help each disaster worker protect themselves and their co-workers during times of emergency.
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Discipline: The Supervisor's Role (DVD)

Discipline: The Supervisor’s Role - What could be more important than discipline in any organization? But, how do you achieve effective discipline? What is the key to success?
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Dishwasher Safety (Hospitality)

The key to working safely is to be aware of the risks and take steps to reduce them. This program is to emphasize that safety is your responsibility. When working near food, you must keep your hair under a hat or hair net. You need to decide to be accident-free; think about safety when performing your job.

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Distracted Driving (DVD)

There are three main types of distraction: Visual — taking your eyes off the road, Manual — taking your hands off the wheel, Cognitive — taking your mind off what you’re doing.

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Diversity and Cultural Awareness Facilitator's Guide Kit

The Diversity and Cultural Awareness Profile will help individuals understand how much awareness and commitment exists towards the diversity of individuals and different backgrounds in their organization.
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Diversity Unplugged

In "Diversity Unplugged", real people with varied backgrounds speak frankly about the meaning of diversity, individual and group identity, stereotyping, discrimination and taking responsibility for improving the quality of working relationships.

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