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This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. They will also learn the five steps of problem-solving, namely: gather information; assess understanding; give explanations not orders; be sensitive to the patient's situation; and summarize and explain the next step.
Added features and benefits of DVD training include:
Video Streaming Option
This DVD is also available for online video streaming. We offer you easy and convenient ways to quickly get started streaming videos to learners in your organization
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