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Healthcare Training Videos & Courses


Interested in a particular healthcare training topic? Visit our topic pages through the links below.

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Customer Service Zone - DVD

Featuring extensive expert research, Customer Service Zone has crystallized the essential learning points from dozens of sources; from customer service experts to dozens of real-life customers.
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Customer Service: Natural As Child's Play - DVD

We all know that healthcare professionals are busier than ever. And, in the midst of handling all kinds of pressure, employees have to remember to smile and provide good service to patients and co-workers.
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Day To Day Management With COPD (DVD)

Learn all about COPD and how this vital information can help you live a long and fulfilling life. Provides helpful suggestions for dealing with your daily routines and activities. This program is part of our respiratory series designed to comply with the Joint Commission standards for education of patients and family
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Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

Video Streaming Also Available

There are five million victims of the Alzheimer's disease in the U.S. alone.

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Dementia Care - Aggressive Behaviors Video

This video module addresses how aggressive behaviors often result from triggers, are not always intentional and may be the only way the resident feels he/she can communicate.
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Dementia Care - Dignity and Sexuality Issues Video

Seeing and treating each resident as an individual is what distinguishes outstanding care. This course is designed to train staff how to learn more about each resident and how to handle the sensitive issues of dignity, sexuality, and independence.
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Dementia Care - Effects of Medications on Persons with Dementia Video

Residents with dementia can be particularly sensitive to medications and at risk for inappropriate use. This course will assist your staff to understand the effects and side effects of commonly used psychotropic medications.
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Dementia Care - Hydration Video

This course will address signs and symptoms of dehydration, the effects of dehydration, effective strategies to ensure proper hydration, and dementia-specific care issues.
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Dementia Care - Wandering Video

In this module we will address how wandering is not necessarily a negative behavior. We will discuss providing meaningful activities that can help discourage excessive wandering, how wandering can easily lead to elopement, and actions to prevent elopements.
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Dementia Care Manual for Assisted Living and Residential Care

Sound dementia care policies and procedures are critical to safe and effective resident care. With over 40% of assisted living residents suffering from Alzheimer's disease or some other dementia, it is essential that you supply your staff with the tools, information, and best practices needed for success
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Dementia Care: Sundowning Video

This module defines and demonstrates the manifestations of sundowning behavior. In this module, we will address the caregiver’s role in successfully managing these behaviors, successful techniques and interventions, and implementing appropriate and enjoyable activities.

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Developing Cultural Competence (Healthcare) DVD

This program explores how cultural beliefs and values affect communication and understanding. Interviews with experts in the field provide further insight on how to provide culturally competent care.
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Diet, Nutrition, and Cancer Prevention - DVD

This program is about how you can take steps to help protect yourself and your family from various types from cancer. About one third of all cancer deaths may be related to what we eat. Making positive choices in your diet everyday promotes good nutrition and good health and may reduce your risk of some types of cancer.

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Difficult Behavior: Breaking Through - DVD

Video Streaming Also Available

This important program discusses the strategies for handling patients whose behavior is difficult.

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Dimensions of Service - DVD

In Dimensions of Service, you’ll discover the secrets of improving customer satisfaction by seeing all facets of the client experience. Larry is a manager facing declining customer satisfaction. He launches a new initiative to speed up response time – but satisfaction actually goes down.

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Disaster Planning For Healthcare: Defuse the Bomb - DVD

Video Streaming Also Available

Whatever the disaster, your facility must react effectively to save lives, treat casualties and maintain high quality patient care. This program will teach your employees how to stay alert to preventing disasters such as fires, explosions and violence.

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Disaster Preparedness In Home Health (DVD)

Is your Home Health Aide able to respond quickly and appropriately to an emergency? Being prepared for an emergency or disaster situation needs to be a part of every Home Health Aides orientation.
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Disaster Preparedness In Long Term Care

Emergencies and disasters can occur at any time with or without warning and being prepared can mean the difference between life and death. This program is intended to assist your staff with preparing themselves and residents should an emergency or disaster occur. This program was awarded a National Telly Award for Education.
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Disruptive Behavior: Too Great A Cost (DVD)

Online option available

This program defines disruptive behavior among healthcare workers, providing examples and differentiating subtle forms from obvious manifestations. It points out the impact of disruptive behavior on employee health, morale, performance, turnover, organization's reputation, communication, teamwork and patient safety.

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Documentation and Legal Aspects for CNAs DVD

There are many documentation and legal problems faced everyday by the CNA. This program is intended to give CNAs the do’s and dont’s of the most common situations they face. 3 Contact Hours 36 Minutes
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Domestic Abuse: Recognizing & Reporting - DVD

Video Streaming Also Available

One in every four Americans is a victim, witness to, or perpetrator of family violence. Healthcare workers - often the first to encounter abuse - have a unique opportunity to identify victims early.

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Domestic/Elder Abuse (DVD)

Domestic violence and abuse of the elderly can happen anywhere in big cities, small towns and the suburbs. It is a shameful problem, but unfortunately not a unique or new problem. Includes guidelines specific to health-care. (3 CE Contact Hours)
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Dr. Reddy's Program - Prevent Heart Attacks, Prevent Strokes, Repair Heart Damage DVD

Dr. Reddy is a renowned cardiologist whose practice is devoted to NO HEART ATTACKS, NO STROKES, and REPAIR THE DAMAGE to your heart that may have already occurred. This seems too good to be true, but many of his patients are walking around without the danger of Heart Attacks and Strokes, with damaged hearts under repair.

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Eating For Energy DVD

Eating For Energy - A lot of what we eat at truck stop plazas and restaurants taste good, but aren’t good for us. Eating right can often be a challenge, but it doesn’t have to be difficult.

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Elder Abuse & Neglect DVD

This program teaches home care professionals and primary caregivers about the complexities of elder abuse in the home and presents signs and symptoms for each form of abuse.
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Elder Abuse & Neglect: Show You Care - DVD

Video Streaming Also Available

This compelling program remains our best-seller year after year! It is a must-have for facility managers and administrators committed to providing optimal quality care for their patients or residents in their golden years.

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Elder Abuse Training Video Program

Elder Abuse Training Program
Average rating:
average rating 80%
The Elder Abuse Training Program is a 2-hour course that teaches home care professionals and primary caregivers about the complexities of elder abuse and neglect in the home setting.
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Elements of Backcare - Healthcare Version (DVD)

Elements of Back for the Health Care Industry, educates employees on how to properly care for their backs and prevent injuries in a health care setting. This program covers proper techniques for patient movements and transfers. Also included is information on the use of transfer tools to make jobs easier and safer.
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Emotional Wreck - DVD

Aggressive driving is responsible for 1,500 deaths each year. Give your employees this eye-opening look at what constitutes aggressive driving, what contributes to it and how one driver's acts can cause a "domino effect" of bad decisions that may lead to tragedy. After watching this dramatic expose of the dangers of impatience, selfishness, obliviousness and competitiveness behind the wheel, your employees are sure to take a deep breath and drive as if their lives depend on it.

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Empathy Construct Rating Scale 5 Pack

Empathy in client/patient settings is essential for nurses, helpers/caregivers, physicians, associates, lawyers, counselors and other professionals.
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EMTALA: 911 On Call (DVD)

On September 9, 2003, the Centers for Medicare and Medicaid Services (CMS) published its final rule clarifying hospital obligations to patients covered under the Emergency Medical Treatment and Active Labor Law.
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End Of Life

This program discusses care at the end of life, primarily focusing on pallative care of individuals and their families. The program's focus is on spiritual and supportive aspects of care rather than physical care. Information on the role and importance of advance care planning and advance directives is also presented. (2 Contact Hours)
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End Stage Renal Disease-Hemodialysis

This informative program is intended to make you more comfortable and knowledgeable about your disease by providing you with the latest treatments.
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Enriching Your Culture To Prevent Medical Error (Manual)

Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors.

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Ergonomics for the Mobile Worker (DVD)

This program discusses posture and how it impacts the proper use of mobile office equipment, the special challenges it presents and the importance of positioning and moving our bodies as we work.
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