Healthcare Customer Service Videos
Why do Ethics matter? Through real-world examples, data, and research Dr. Marianne Jennings teaches why ethical organizations' performance and credibility in the marketplace is better than non-ethical organizations due to the sustainable business models that come from being ethical
Explore the problems bedeviling the ethics-building efforts of organizations through this trilogy of programs from Dr. Marianne Jennings. The courses examine pressing topics, including the flaws of the gray-area myth, a lack of understanding why ethics matters, the culture of silence and fear of retaliation, and the pressures that compromise ethical decision-making.