Management Training Videos & Courses
The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones.
This assessment begins with a self-assessment by each manager and then enables comparison of that self-assessment with evaluations completed by co-workers that can include any or all of the following: the manager’s direct reports, dotted-line reports, supervisor(s), and peers.
If your organization seems to have more brick walls than hallways and doors, it’s time for a “totally twisted, deadly serious” look at leadership. That’s how Stan Slap, renowned speaker, author and executive coach, describes his cutting-edge take on the urgent need for managers who can meaningfully engage a cynical workforce. Stan’s message helps increase management commitment, reduce turnover and build support for critical initiatives.
These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.
Video Streaming Also AvailableLet's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better
Video Streaming Also AvailableAlthough discipline and termination decisions are common areas of legal exposure, it is too often that managers don't have the proper training to handle these fundamental managerial responsibilities appropriately. The result can be expensive, time-consuming litigation.
Safety And The Supervisor - All of a sudden your boss says safety is your responsibility. Oh no, not another job. Now you're burdened with accident reports, safety training, making sure employees follow safety rules and wear appropriate personal protective equipment when required. Safety is your responsibility. You’re a supervisor.