Emotional intelligence is the ability to comprehend your emotions and to manage them effectively. It also helps you say the right thing and accurately judge how the other person is reacting. This training program offers you techniques to increase and develop your emotional intelligence. It will guide you through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity.
- Develop your level of emotional intelligence
- Identify negative consequences of unmanaged emotions on your personal effectiveness
- Describe the importance of emotional intelligence to building good relationships
- Increase your empathy and social skills
- Practice techniques to achieve greater self-awareness, self-control, and self-motivation
- Understand how emotional intelligence can be applied at the workplace to enhance employee relationships and increase productivity
- Introduction to Emotional Intelligence
- Managing Yourself
- Working with Others
Included in the download:
- A complete courseware package for a 4-hour classroom training event.
- Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
- Also included for online learning support, Supplemental Self-Study PowerPoint Course