Internal Customer Service Training Videos
4 Volume Collection of Questionnaires
This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special.
How to Ask Positive Questions - Video
The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive
With John O'Hurley
Compendium of Questionnaires and Inventories Volume 2
The second volume of the popular Compendium of Questionnaires and Inventories has arrived – with 48 new assessments, checklists and surveys for increasing self-awareness and stimulating discussion in training and development activities.
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The 50 Activities Library - Download
The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
Learn more...Compendium of Questionnaires and Inventories Volume 2 - Download
The second volume of the popular Compendium of Questionnaires and Inventories has arrived – with 48 new assessments, checklists and surveys for increasing self-awareness and stimulating discussion in training and development activities.
