Intercultural Communication: Interacting Effectively Across Cultures

To be successful in today's increasingly diverse workplace, you need to train your employees on effective interaction in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and work more effectively with other cultures.

Learning Points

With this expert training program, you'll get the answers to these essential issues and many more:

• Why some cultures might avoid giving straight answers
• How to understand what's really being said
• How to read body language and nonverbal business communication
• How to know when 'yes' might really mean 'no'
• What topics might be offensive and disrespectful with other cultures
• Why some cultures prefer to avoid touching, eye contact, etc.
• How to overcome language barriers and avoid translation disasters

Format Options:

• DVD
• USB Flash Drive
• Video Streaming