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What do you do if youíre the supervisor or manager of a problem employee? What if you are the target of bullying behavior, yourself? Or if you are accused of acting like a bully?
As a manager, itís up to you to be a role model. You need to insist on being treated respectfully yourself, and you need to provide a safe and respectful atmosphere for your people.
Sure, it takes courage to confront a disruptive team member. And, yes, you may be tempted to look the other way when a star performer is the one who is behaving badly. Or when under-performing employees disappoint you again and againówell, itís admittedly tough not to treat them harshly yourself.
This brand new release tackles these issues head on, providing practical solutions that help you put an end to bullying behavior in your subordinatesóand find new ways to deal with your own frustrations so that you donít end up looking like the bad guy.
The Hidden Costs of Bullying
Sometimes high performers get away with bullying even though the harm they cause far outweighs their accomplishments. Bullying reduces engagement and productivity, increases absenteeism and turnover, and adds stress that damages health. The costs of bullying are never justified, no matter how ďirreplaceableĒ the bully may seem.
A managerís responsibilities
Five realistic scenes in a range of workplaces show what to do when someone comes to you for help or if you notice repeated conflict among employees. Youíll learn how to step in right away and conduct effective conversations, calmly and professionally. Youíll see when it might be appropriate to reach out for help, especially in cases where discipline may be appropriate.
Use this program to learn how to stop bullying behavior and turn a dysfunctional environment into a healthy, productive and pleasant place to work.
A complimentary Study Guide with Quiz and Certificate of Completion is included with each DVD purchase.
Length: 18 minutes
Study Guides Sold Separately:
This 30-page booklet reinforces the definitions and topics covered in the video, and includes a Quiz and Certificate of Completion.