Video Streaming Also AvailableHealthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun.
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement for successfully resolving workplace conflict - using the T.I.M.E.™ model.
This new program deals with the respect and inclusion component of diversity - from the employee's perspective. M.E.E.T.: Breaking New Ground will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.
Workplace violence is a growing concern for employers across the country, ranging from incidents of employee harassment to brutal active shooter attacks on a commercial facility. In many cases, the onus is on the employer to ensure proper precautions and protocols are in place to protect their workforce. They may risk costly fines and damaging litigation if they fail to do their due diligence. What’s more, lives are risk.
Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™ is a conversational, easy-to-use program for managers that explains the importance of a diverse and respectful workplace. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented.
Managers will have the chance to review their responsibilities in preventing unwelcome and harassing behavior from occurring in their work-groups, as well as guidance towards appropriate responses to take if such behavior does occur.
These two training courses will provide your managers, supervisors and employees with the necessary tools needed to deal with workplace bullying by providing practical solutions. (DVD or Video Streaming)
This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented.
A negotiation is not a battle. That’s how Professors Neale and Lys begin this presentation, explaining that – since the end result is almost always that both parties are better off – a negotiation is the opposite of a battle. So be careful about gearing up for combat; your opponent will sense it, and good opportunities can be missed.