Office Administration Training Videos
Office Ergonomics Safety Meeting Kit
The Office Ergonomics Safety Meeting Kit addresses how to recognize ergonomic problems, the potential for adverse effects if our offices are not set up ergonomically, and practical solutions employees themselves can use to do that.
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Professional Email Etiquette
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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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50 Activities for Administrative, Secretarial, and Support Staff (Print Version)
This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.
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When the Phone Rings - Video
When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.
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Dealing with the Irate Customer II
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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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Office Safety Meeting Kit
This "Office Safety Meeting Kit" shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work.
Safety from Home to Work
In this program we'll learn safety questions to ask yourself when going to work and the hidden dangers in the workplace.
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Protecting Yourself from Infectious Disease in the Workplace (Handbooks/25 Pack)
This powerful 16-page, illustrated booklet provides helpful, reassuring information on how to prevent and/or respond to the spread of infectious diseases.
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Ergonomics and Your Office
In this program we'll learn about proper lighting, temperature and sound and about the components of a training program.
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COVID-19 Preparedness and Response Package
Protect your customers, patrons, community, patients, employees, and yourself with this easy to implement COVID-19 action plan. Thoroughly researched to address CDC, OSHA, Infection Control and other requirements for employers.
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The 50 Activities Library - Download
The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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Safety Orientation Meeting Kit
Our "Safety Orientation Safety Meeting Kit" discusses common job-related hazards and the safe practices and equipment that employees can use to avoid injuries.
