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Office Administration Training Videos

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Professional Email Etiquette

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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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50 Activities for Administrative, Secretarial, and Support Staff (Print Version)

This manual of activities is written for support staff the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.
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When the Phone Rings - Video

When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.
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Dealing with the Irate Customer II

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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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Safety from Home to Work

In this program we'll learn safety questions to ask yourself when going to work and the hidden dangers in the workplace.
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L7056DVD

Ergonomics and Your Office

In this program we'll learn about proper lighting, temperature and sound and about the components of a training program.
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The 50 Activities Library - Download

The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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Safe Lifting in Office Environments - Safety Video

Safe Lifting in Office Environments - Safety Video

"Safe Lifting in Office Environments" discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries in the office.
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Slips, Trips and Falls in Office Environments - Video

Slips, Trips and Falls in Office Environments - Video

Our “Slips, Trips and Falls in Office Environments” training video program contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls and what employees can do to prevent them... both at work and at home.

 

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