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Office Administration Training Videos

K0003909EM

Office Ergonomics Safety Meeting Kit

The Office Ergonomics Safety Meeting Kit addresses how to recognize ergonomic problems, the potential for adverse effects if our offices are not set up ergonomically, and practical solutions employees themselves can use to do that.
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Professional Email Etiquette

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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.
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50 Activities for Administrative, Secretarial, and Support Staff (Print Version)

This manual of activities is written for support staff the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.
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When the Phone Rings - Video

When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.
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Dealing with the Irate Customer II

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Angry customers hurt your company's image, disrupt your workday, and cost your company business. Learn simple communication techniques that will help employees resolve disputes and calm angry customers quickly and professionally.
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K0003919EM

Office Safety Meeting Kit

This "Office Safety Meeting Kit" shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work.

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L7077DVD

Safety from Home to Work

In this program we'll learn safety questions to ask yourself when going to work and the hidden dangers in the workplace.
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Protecting Yourself from Infectious Disease in the Workplace (Handbooks/25 Pack)

This powerful 16-page, illustrated booklet provides helpful, reassuring information on how to prevent and/or respond to the spread of infectious diseases.
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L7056DVD

Ergonomics and Your Office

In this program we'll learn about proper lighting, temperature and sound and about the components of a training program.
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COVID-19 Preparedness and Response Package

Protect your customers, patrons, community, patients, employees, and yourself with this easy to implement COVID-19 action plan. Thoroughly researched to address CDC, OSHA, Infection Control and other requirements for employers.
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The 50 Activities Library - Download

The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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K0003239EM

Safety Orientation Meeting Kit

Our "Safety Orientation Safety Meeting Kit" discusses common job-related hazards and the safe practices and equipment that employees can use to avoid injuries.

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