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Online Telephone Skills Training for Employees


Predictable Revenue: Building an Outbound Team (eLearning Course)

If you want to build an Outbound Prospecting team, then this course is for you. You'll learn what all leaders must do to build a scalable, predictable system to grow your revenue and build a successful outbound team.
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Customer Service Basics (Online Course)

Individuals build the skills required to deliver excellent customer service and build customer loyalty.
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When the Phone Rings - Video

When the phone rings, your employees have only a few seconds to set a tone. Make sure your telephone customer service employees are ready for business.
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Customer Engagement Bundle (Online Course)

This training focuses on the skills needed to engage customers and keep them. Designed for mobile playback in any location, narration is optional, and information is presented in short segments.
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