Call us: 888-337-2121
View Cart

Customer Service Online Courses

vado-courses

Customer Service Basics (e-Learning Course)

Individuals build the skills required to deliver excellent customer service and build customer loyalty.
Learn more...
vado-courses

Customer Service Management (e-Learning Course)

Managers strengthen their skills to build great teamwork among their employees and team.
Learn more...
vado-courses

Basic Business Skills (e-Learning Course)

This e-Learning course helps individuals build the basic business skills required to be successful in any job, at any company. (10-courses)
Learn more...
valdo-elearning

Communicating with Others (e-Learning Course)

The ability to communicate in a professional manner can take you a long way in your career and in your personal life. You may not even realize how much communication impacts your day to day, but it does. That’s why it is so important that you learn to communicate at work. Individuals build the skills required to effectively communicate their thoughts, ideas and opinions to others. (5-Courses)

Learn more...
vado-courses

Managing for Success (e-Learning Course)

Building off of the Management Essentials, managers continue developing their ability to manage, inspire and lead employees towards success.
Learn more...
art-customer-service

The ART of Customer Service

This video shows customer service from different points of view. In scripted segments, see how a waiter feels about his service abilities (he thinks he’s amazing), and how his customers feel about him (they’re not as enthusiastic).

Learn more...
becoming-a-cust-serv-star_ola

Becoming A Customer Service Star ONLINE - Group Registration

Everyone has a favorite customer service story, but few people can identify the specific behaviors that will result in outstanding service. With Becoming a Customer Service Star, employees and managers evaluate their behavior in 5 critical service areas, examine their attitudes about service, and learn ways to boost their customer service performance.
Learn more...
smile-2016

Smile!

The program is a fun, entertaining way to start any meeting. After a short ride on the #27 with Reggie, your people will be ready to work with you to explore creating a SMILE! culture in your company or organization.

Learn more...
customer-service-collection22

Customer Service Collection (7 Courses)

Customer Service Collection (7 Courses)
Average rating:
Keeping your customers happy is one of the most important parts of running a business. However, sometimes your employees may not have the skills necessary to provide the best service possible.
Learn more...
irate-customer.jpg

Dealing with the Irate Customer II

Dealing with the Irate Customer II
Average rating:
A customer service video that teaches skills to turn angry customers into satisfied customers. Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers.
Learn more...
Customer-service-counts-22

Customer Service Counts - Video

This video is the solution. Great for new hires or energizing your current team, it uses humor to show employees that being good at customer service (and taking pride in their work) is not only a job requirement but can be personally satisfying as well. (DVD or Video Streaming)
Learn more...
complete-library-2017-noban

Complete Video Library (60+ Courses)

Every employee is unique, with individual training needs. With your own training library at your fingertips, you can individualize your training and assign relevant courses to each employee as needed, or use our simple but comprehensive group management tools to roll out a set curriculum to defined groups of Learners.
Learn more...
Share on Facebook
FREE SHIPPING

Free ground shipping on U.S. orders.

Subscribe to our free: HR Training eNewsletter
mcafee secure
Featured Customers
ibm logo 3m logo us-army logo microsoft logo wal-mart logo Kaiser Logo
arrows