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Manage the development of high-performing employees through collaborative and constructive dialogue. By engaging employees daily in meaningful, performance-related conversations, managers build relationships and get results in a less awkward, more productive atmosphere.
Performance Management Through 5 Key Conversations is designed to help managers identify their skill level in engaging employees in five key types of performance-related conversations. The instrument allows managers to create a profile of skill level in each of the 5 Key Conversations (comparing self assessment with peer feedback), providing insight on the areas for improvement.
Includes facilitator guide, six print self assessments, and 15 print observer forms.
Facilitator Guide contents:
Self Assessment contents:
Observer Form contents:
How It Works
The assessment presents 30 statements regarding current practices as a manager in developing high-performing employees. In scoring the assessment, participants determine their overall performance management score. In addition, participants create a self-profile showing scores for each of the five conversations. Feedback forms submitted by peers provide the data to create a second - or "feedback" - profile. Finally, to prepare for meeting with employees, participants complete worksheets on each of the five conversations.
Uses and Applications
Performance Management Through 5 Key Conversations is effective when used alone or as part of a management development program (flexible enough to be used at various stages). The instrument can be used in the following ways:
If the feedback form is used, the manager should have at least 90 days of experience managing his/her employees. It is ideal if the manager has been through a performance review process with the employees who complete the feedback form.
What to Order
Facilitator Set: Order one per trainer.
The comprehensive facilitator set includes everything trainers need to deliver Performance Management Through 5 Key Conversations, including background information, administrative guidelines, a step-by-step workshop outline, descriptions of the 5 Key Conversations, alternative workshop designs, Microsoft PowerPoint presentation, and sample participant materials.
Self-Assessment: Order one per individual or participant.
The Performance Management Through 5 Key Conversations print self-assessment includes the 30-item inventory with pressure-sensitive scoring, descriptions of the 5 Key Conversations, profile chart and interpretive information, and action-planning worksheets.
Feedback Form: Order up to 10 per individual or participant.
Feedback forms submitted by peers provide the data to create a second - or "feedback" - profile for each participant. They include a 30-item assessment and pressure-sensitive response form.