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What can be done about burnout and its high costs, both to the employee and the organization? Professor Maslach describes six contributing factors that increase the risk of burnout, and the toll it takes on individuals and job performance. She then suggests intervention strategies that turn the multidimensional syndromes of exhaustion, cynicism and ineffectiveness into energy, involvement and achievement.
Christina Maslach is one of the pioneering researchers on job burnout, and is the creator of "The Maslach Burnout Inventory," the most widely used research measure in the field. She holds an AB, magna cum laude, in social relations from Harvard-Radcliffe College, and a PhD in psychology from Stanford University. Dr. Maslach is the author of "The Truth About Burnout."
Duration: 43 Minutes
* Also available on video streaming.