Call us: 888-337-2121
View Cart

Supervisor Communication Skills Customizable Course

2750E1SCS
FREE SHIPPING

Free ground shipping on U.S. orders.

mcafee secure
gray starsBe the first one to write a review
In this course, you will learn the importance of assertive speaking -- asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.
hrdq-2750E1SCS
$695.00
Qty
FREE SHIPPING

Free ground shipping on U.S. orders over $395.00

mcafee secure
Share on Facebook
Bookmark and Share

Additional information about Supervisor Communication Skills Customizable Course

In general, there are four basic purposes of communication: To inform, to persuade, to ask a question, or to learn. It's as important to know what you don't want as it is to know what you do want.
 
In this course, you will learn the importance of assertive speaking -- asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.
 
Learning Outcomes:
  • Identify the characteristics of assertive behavior and include them inyour interactions
  • Ask directly for what you need without being aggressive
  • Confront problem behaviors successfully
  • Create equitable compromises with employees and peers
  • Hold others accountable
  • Manage conflicts to achieve productive outcomes
  • Deal with difficult people effectively
Program Contents:
  • Principles of Effective Communication
  • Principles of Assertive Communication
  • Putting Assertiveness to Work
  • Handling Specific "Difficult" Personality Types
Included in the download:
  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Also included for online learning support, Supplemental Self-Study PowerPoint Course

Customer Reviews

Write a reviewNo reviews for this product.
Call us toll-free: 888-337-2121
arrows