Call us: 888-337-2121
View Cart

Taking Control of Conflict Customizable Course

tcc-bundle22
FREE SHIPPING

Free ground shipping on U.S. orders.

mcafee secure
gray starsBe the first one to write a review
Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.
hrdq-2750E1CNFL
$599.00
Qty
FREE SHIPPING

Free ground shipping on U.S. orders over $395.00

mcafee secure
Share on Facebook
Bookmark and Share

Additional information about Taking Control of Conflict Customizable Course

Is conflict an ongoing battle in your organization? Apparently, it is foremost. A recent study reveals that 85 percent of employees experience conflict at work -- a staggering 2.8 hours each week -- ranging from mild squabbles with teammates to explosive disagreements between managers.
 
Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.
 
Taking Control of Conflict: How to Resolve and Minimize Workplace Disputes introduces the different types of conflict, shows individuals how to communicate clearly and tactfully,explores appropriate resolution strategies, and establishes a common-sense approach for preventing unnecessary conflict.
 
Learning Outcomes:
  • Identify a preferred strategy for handling conflict
  • Understand the characteristics and drawbacks of five conflict strategies
  • Recognize the sources of conflict that most often occur in the workplace
  • Learn effective strategies for managing and resolving conflict
  • Practice behaviors that minimize tension and conflict
  • Discover how to address an issue before it escalates into conflict
Program Contents:
  • Looking at Conflict
  • Typical Approaches to Conflict
  • Sources of Conflict
  • Best Practices for Conflict Prevention
Included in the download:
  • A complete courseware package for a 4-hour classroom training event.
  • Includes Instructor Guide, Participant Guide, PowerPoint Presentation, Course Overview, Learning Summary, Learning Materials, Action Plan, and Course Evaluation.
  • Also included for online learning support, Supplemental Self-Study PowerPoint Course

Customer Reviews

Write a reviewNo reviews for this product.
Call us toll-free: 888-337-2121
arrows