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Pat Heim Workplace Communication Training DVD Set (6 Videos)

This set includes six videos including: Power Dead-Even Rule - REVISED, Invisible Rules - REVISED, Conflict: The Rules of Engagement, Changing the Rules, Gender-Driven Selling Strategies, In the Company of Women.
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Ethics Combination Package: Code of Conduct Training - Spanish (2 Courses)

Ethics matter. It’s not just the big scandals you see in the news, but the small everyday decisions that add up, too. In fact, that’s where you need to draw the line—with the little things—before serious damage is done. (DVD or Video Streaming)
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Training for a Harassment-Free Workplace - Employee Version

What makes this new program unique is a sequence of original stories that convey important training points as seen through the eyes of the participants. Instead of explanations from on-screen narrators, first-hand reporting keeps the action moving and makes it personal. This helps viewers internalize the content and retain lasting impressions that stay with them long after the training is over. (DVD or Video Streaming)
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Training for a Harassment-Free Workplace Combined Set (2 Courses)

Training for a Harassment-Free Workplace Combined Set (2 Courses)
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What makes these new programs unique is a sequence of original stories that convey important training points as seen through the eyes of the participants. Instead of explanations from on-screen narrators, first-hand reporting keeps the action moving and makes it personal. (DVD or Video Streaming)
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Training for a Harassment-Free Workplace - Manager Version (DVD)

Managers will have the chance to review their responsibilities in preventing unwelcome and harassing behavior from occurring in their work-groups, as well as guidance towards appropriate responses to take if such behavior does occur.

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Mental Health Nursing Complete 5 DVD Series

Mental Health Nursing Complete 5 DVD Series
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Follow along with this series of vignettes where nurses interact with clients experiencing a wide range of mental health challenges. In each situation there are two scenarios, the novice scenario helps students to see and anticipate some of the more common errors that a student nurse may make when first dealing with these clients.
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Workplace Violence: The Early Warning Signs Combined Set (2 Courses)

Workplace Violence: The Early Warning Signs Combined Set (2 Courses)
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The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee.
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A Guide to Being a Companion Homemaker DVD Combo Pack

A Guide to Being a Companion Homemaker DVD Combo Pack
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This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.
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Customer Service Recovery for Healthcare: The Right Words at the Right Time

When poor service occurs in Healthcare, even the newest or least trained employee can suddenly become the face of your organization to a patient or family member.
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Supervising the Difficult Employee - Video on DVD

Nobody likes working with a difficult employee...and for supervisors, confronting that employee about his or her difficult behavior seems even worse.
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Cultural Competency: Problem Solving

Cultural Competency: Problem Solving
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This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. They will also learn the five steps of problem-solving, namely: gather information; assess understanding; give explanations not orders; be sensitive to the patient's situation; and summarize and explain the next step.
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Discrimination in the Workplace

This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace.
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Grand Canyon Adventures Package: DVD Version

This team building simulation will take participants on an unforgettable learning adventure! Set in the Grand Canyon, these video management training DVDs offer team building activities for groups, and provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building.
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HIPAA: Security & Privacy For Home Healthcare (DVD)

HIPAA security and privacy compliance is mandatory! Walk your home health employees through the basics of the HIPAA Security and Privacy Rules and make sure sensitive personal information is handled with the highest level of security and confidentiality.
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Cultural Diversity In The Workplace - Video

Culturally competent care adapts care interventions to the cultural needs and preferences (ethnic and religious beliefs, values, and practices) of diverse clients. This program provides practical and effective methods of recognizing and dealing with the special needs of different cultures.
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HIPAA: Privacy Compliance - DVD

This brand-new video program will help you comply with HIPAA's Privacy Rule – the first comprehensive federal protection guidelines for the privacy of health information. Your staff will learn the importance of protecting patient privacy and confidentiality under HIPAA's Privacy Rule.

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The 50 Activities Library - Download

The 50 Activities Library provides trainers and other professionals with a comprehensive library of ready to implement training activities targeted at specific competencies. Everything you need is provided and is right at your fingertips.
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HIPAA Training for Home Care

HIPAA Training for Home Care
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Respecting clients' rights to confidentiality is an important part of providing good home care. Privacy rights are legally enforced through a federal law titled HIPAA. This DVD describes HIPAA guidelines and teaches home care providers about the importance of maintaining confidentiality in a variety of settings.
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A Peacock in the Land of Penguins - Video

A Peacock in the Land of Penguins is an award winning and best-selling animated video which teaches participants about the creativity inherent in a diverse workgroup. Illustrating the importance of employee empowerment, effective communication and team building skills, its simple message is that it's in every organization's best interest to capture the talent, energy and commitment of all employees.
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Groupthink - Video

The Groupthink video gives participants an understanding of the eight symptoms of groupthink and strategies for avoiding it.
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More Than a Gut Feeling IV

In this renowned training course, trainees learn behavior-based interviewing skills to make the right hiring decisions.
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