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How to Make Yourself Indispensable Customizable Course

Indispensable employees are always indispensable, no matter where they go or what they do. that's because It's more about attitude than skill set. They know the key to their success is to work smarter, not harder. They understand whereto focus their energy to get the greatest return on their efforts.
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How to Manage Your Emotions Customizable Course

While it is not always possible to check emotions at the door, it is possible to figure out what triggers emotional responses and then learn how to respond appropriately. From minimizing frustration to conquering negative self-talk, this training will give individuals the tools they need to control physical responses, re-frame thinking, handle accidental outbursts, and learn long-term strategies for channeling emotions productively.
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Get Fit For Coaching Game - Complete Kit

Enhance your coaching training with Get Fit for Coaching – A Skill Practice Game. Based on the Get Fit for Coaching assessment, this fun and fast-paced game gives participants the opportunity to practice the five skills vital to effective coaching: building rapport, observing and analyzing, questioning and listening, providing feedback, and facilitating learning.

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Accountability Experience Starter Kit

The starter kit includes the comprehensive facilitator's guide package that has case studies and role play exercises, scripts for a 1-day workshop (also broken out into 7 modules), PowerPoint slide deck, lecture content, models and frameworks, action planning and instructions for using the assessment tool.
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Flight From Savo Game - Complete Kit

An exciting, hands-on adventure game. Participants gain first-hand experience in the fundamental supervisory skills of: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.
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Emotional Intelligence Skills Assessment Facilitator's Guide Set - Facilitator Set

Everything you need to conduct Emotional Intelligence skill assessments with your group
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Navigating Difficult Conversations Customizable Course

Navigating Difficult Conversations introduces participants to a seven-stage process for taking control in these situations and minimizing negative backlash to effect an environment of reduced stress, increased trust, improved relationships, and higher productivity. With realistic examples and role-playing activities, this program helps participants as they prepare, carry-out, and close difficult conversations in the most productive manner
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The Complete SLTI Trainers Kit

The Strategic Leadership Type Indicator (SLTi) is fast becoming the new standard for a 4-quadrant type supervisory leadership assessment. Trainers appreciate its simplicity combined with ample support materials but without burdensome certification requirements. Supervisors and managers like the emphasis on teaching the appropriate use of four different management styles, particularly the coaching style widely considered the most flexible and motivative supervision technique in wide use today.
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Effective Listening Skills Customizable Course

Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.
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Productive Work Habits Customizable Course

Good work habits are essential for anyone who wants to succeed on his or her job. They increase your organizational value and job satisfaction and help you have better relationships with your boss and coworkers. Productivity isn't about quantity. It's about doing the right task, at the right time. In other words, It's about recognizing what to do when. But sometimes that's easier said than done.
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Communication Derailed Game Kit

Communication Derailed is a powerful, fast-paced simulation game that will help you to proactively equip your people with the skills they need to become good communicators.
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Becoming A Customer Service Star ONLINE - Group Registration

Everyone has a favorite customer service story, but few people can identify the specific behaviors that will result in outstanding service. With Becoming a Customer Service Star, employees and managers evaluate their behavior in 5 critical service areas, examine their attitudes about service, and learn ways to boost their customer service performance.
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Appreciating Diversity Customizable Course

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace. The hiring costs which result from high turnover are a huge stumbling block to company success, not to mention the time investment that goes into screening applicants and acclimating new hires to their role. Still, the greatest hindrance to progression lies within the heart of the issue - that is, to devalue and exclude employees because they are different is to also place limitations on their contributions and ability to grow.
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Women and Leadership Customizable Course

Women and Leadership: Working Through Barriers and Biases identifies the specific challenges imposed on women in the workplace and provides an in-depth look at how they can combat these obstacles to maximize their strengths -- helping not only women, but all professionals and organizations as they work to build the leadership skills of their employees.
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Assertiveness Skills Customizable Course

Assertiveness Skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for what you need,handling confrontations gracefully, and putting ideas forward with confidence. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent,constructive, confident, and perform at their best.
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Great Games for Trainers

Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties.
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Mentoring 101 Customizable Course

From the perspective of both mentee and mentor, Mentoring 101 teaches participants how to ask the right questions, set up expectations, and establish measurements of success to ensure the relationship is a valuable use of each personís time. Mentoring is not just for fast-tracked, star-potential employees. Everyone from millennials (the newest employees in the workforce) to CEOs can benefit from having a mentor.
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Why We Struggle with Tough Decisions Customizable Course

This course will enhance your confidence and skill at making -- and implementing -- tough decisions, allowing you to increase your value to your organization and actively contribute to its success.
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Business Etiquette Customizable Course

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet, or find out about when they do not meet them. This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.
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Practical Project Management Customizable Course

Practical Project Management will help employees to become effective leaders on projects of any size and scope. The program walks participants through four key stages to project management. Throughout the course, they are given the opportunity to apply the techniques inherent in each stage as they work to help a team construct an on-site fitness center that will encourage a healthier lifestyle for employees leading to reduced health insurance costs.
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Motivating Employees to be Their Best Customizable Course

Unlike traditional extrinsic motivation techniques like rewards, Motivating Employees to Be Their Best is about helping employees to find intrinsic motivation by fostering positive feelings and eliminating obstacles. The program focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings.
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Strategic Planning 101 Customizable Course

Strategic Planning 101 helps you to outline a plan that is relevant to your organization's mission, vision, and values and helps you to manage execution throughout the process. The program introduces a logical set of activities or tasks that are grouped into three phases: preparation, development, and implementation of the plan.
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Cross-Cultural Adaptability Inventory - Starter Kit

The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.
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Learning to Listen 3ed - Starter Kit

Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training program.
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Taking Control of Conflict Customizable Course

Let's face it. Conflict isn't going to become obsolete anytime soon. But individuals can learn how to handle it maturely and collaboratively with insight, knowledge, and the proper skills. And better yet, organizations can actually benefit from conflict in the form of increased productivity and improved relationships -- that is, when it's managed successfully.
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Staying Focused Customizable Course

This program is appropriate for any business professionals who must confront change at the individual, department, or organizational level. It often seems as if the only thing you can count on in today’s work environment is that things will change.

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HIPAA - The Complete Trainer's Kit (3 Courses)

This set of engaging training courses helps both general employees and supervisors make sense of HIPAA's strict (but pretty straightforward) laws and regulations, as well as a detailed look at how to respond to a breach of confidential data and the best ways to protect your organization, and most importantly, your patients.
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Becoming A Customer Service Star - Starter Kit

Everyone has a favorite customer service story, but few people can identify the specific behaviors that will result in outstanding service. With Becoming a Customer Service Star, employees and managers evaluate their behavior in 5 critical service areas, examine their attitudes about service, and learn ways to boost their customer service performance.
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50 Activities for Conflict Resolution - Download

50 Activities for Conflict Resolution (PDF Download)
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This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

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Emotional Intelligence Style Trainer's Kit

The Complete Emotional Intelligence Styles Trainers Kit provides pre and post training reference materials, skill building resources and all the materials needed to facilitate a complete training workshop on this new skill area.
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Becoming A Customer Service Star - Facilitator Set

Today's customers want service that is faster, better, cheaper. But how do you know if your organization is prepared to meet that challenge? Can you say (with confidence) that your organization's customer service is exceptional? Do employees know the difference between internal and external customer service? These skills are what set extraordinary companies apart from the rest. That's why a customer service assessment is one of the best investments you can make.
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100 Reproducible Workshops (PDF Electronic Delivery)

For many professional skills and competencies, this 5-volume set can start you in the right direction or complete existing programs that lack a key skill. You get 100 workshops that range from 1 to 3 hours in length.
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The Session Builders Complete Series - Download

The Session Builders Series covers over all of the most important management and supervisory skills, from active listening to time management. With more than 500 exercise options and variations you will always have a choice of realistic, easy-to-use designs that will add “something extra” to your training programs.

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Emotional Intelligence Customizable Course

Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success, introduces the four essential aspects to honing this soft skill - intrapersonal skills, interpersonal skills, adaptability, and resilience - and strategies for developing each; helping you to confront issues, tackle problems, and manage change and stress with composure and clarity.
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Reproducible Training Library Complete Collection

The Reproducible Training Library Complete Collection is a comprehensive library of 300+ hours of soft-skills training provided in 75+ different titles.
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